Recent Why SERVPRO Posts

Preparing for the Claims Process and Adjuster Visit After a Commercial Fire

11/1/2022 (Permalink)

Man with a white helmet writing on a clipboard The Insurance Adjuster works closely with our team from start to finish.

Preparing for the Claims Process and Adjuster Visit After a Commercial Fire

Depending on the extent of the damage, most business owners will choose to file a fire claim after experiencing such a disaster. Unfortunately, making a claim on your policy can create a lot of stress and anxiety because it is a process that most people are not familiar with. Therefore, to help you prepare for the claims process and the visit from the insurance adjuster, follow these four steps.

  1. Call your insurer
  2. Mitigate further loss
  3. Gather and maintain records
  4. Document loss

Call Your Insurer

Before you can even consider getting the ball rolling on fire restoration, you need to call your insurer and explain what happened. During this phone call, they will probably ask a few probing questions about the fire and the extent of the damage, then they will tell you that they are sending someone out to assess the property and damage.

Mitigate Further Loss

Before touching anything in your property, make sure you clear it with your insurer first, so that you do not jeopardize your fire claim. Most insurance companies expect property owners to take the necessary steps to protect their facility from further property loss. Therefore, they will probably recommend using a fire mitigation company in Bella Villa, MO. Any company you work with may offer board-up or tarping services to protect your building.

Gather and Maintain Records

Next, regardless of the level of fire damage, you will need to gather any relevant records of the damaged property. Also, for any work that you need to complete before the adjuster approves your claim, make sure you keep all receipts and paperwork.

Document Loss

Last, take plenty of photographs of the damaged property. If you have any pictures or documentation of when the items were first purchased, then it may be useful to the adjuster to see those as well. Organize all of the photos and paperwork so that it makes sense.
The process for submitting a fire claim can seem overwhelming, but as with any other bureaucratic process, claims are built around a series of predictable steps. Therefore, when preparing for your claim, follow the steps above and you should be just fine.

Which Air Purifiers Filter Out Mold Spores?

9/17/2022 (Permalink)

Air filter for HVAC system - filtration concept A HEPA filter meets a standard for filtering airborne particulates set by the U.S

Which Air Cleaners Remove Mold Spores?

 Air purifiers are helpful for lowering mold spore concentrations in interior air. High-efficiency particulate air filtration technology is not capable of eliminating spores or stopping mold from spreading through a residence located in Mehlville, MO. An air purifier is most useful for reducing the amount of spores that remain following mold remediation.

HEPA Air Purifiers
A HEPA filter meets a standard for filtering airborne particulates set by the U.S. Department of Energy. This standard includes all of the following specifications:

  • Removes at least 99.97% of airborne particles
  • Captures particles 0.3 microns in diameter and larger
  • Meets retention requirements for a HEPA class

There are several classes of HEPA filters, including three classes -- E, H and U. Each class has three subcategories. E class filters have the lowest average retention rate, while U filters have the highest rates of averaged and spot retention.

Carbon Air Filtration
A carbon air filter is used primarily to remove gases. This makes this type of filter useful for eliminating microbial volatile organic compounds released during the metabolic cycle of mold. Carbon filters are effective at capturing spores and mVOCs, making this style of purifier useful for homes undergoing mold remediation.

Ionic or Electrostatic Filters
Ionic and electrostatic filters both function by causing particles to drop down to surfaces where they can be cleaned. A HEPA-rated vacuum can be used to get rid of mold spores that drop down out of the air during operation of these types of charged filters. Technically, both of these filters are ionic and may contribute unwanted ozone to indoor air.
Any air purifier will be of limited use prior to taking measures to resolve a mold problem at a household in Mehlville, MO. HEPA, carbon, or ionic air filtration equipment will be most effective when this air quality technology is deployed during the later stages of mold remediation and cleanup.

3 Things To Do if Mold is in Your Home

8/20/2022 (Permalink)

mold on baseboards, air movers placed by baseboards Mold damage in Bella Villa, MO

Mold Development

After water damage affects your Bella Villa, MO, home, there’s a chance you could also develop problems with mold. Fortunately, there are a few things you can do if mold is discovered. Here are three things you may want to consider.

1. Call a Professional

One of the first steps to consider taking is contacting a local mold damage remediation service. These professionals have the training and tools needed to locate any mold, assess the damage, contain the space, and clean the area. Professionals will often use plastic sheeting to separate the area in which the mold is growing from other areas of the home to prevent spreading. While working in the contained area they will also wear protective gear such as gloves, masks, clothing covers, and shoe coverings.

2. Look for Leaks

Another step for mold prevention is to look for any leaks, or other sources of water damage, any time you suspect mold may be present. These spaces can be around plumbing, window frames, under the roof, or in basement areas when moisture condensation may occur. Water can soak in and create a damp environment which is hospitable for mold growth. Finding these areas and making repairs quickly can help prevent mold from growing in the first place.

3. Repair Damage Quickly.

It’s important to make repairs to any damage you do find in your home as quickly as possible. This can not only help prevent mold growth but may also help prevent other related damage problems such as warped wood. Additionally, the longer water is left, the more time mold spores have to grow and spread.

Any time water damage is present there is also a chance mold could appear. This is why it’s important to contact a professional for help. It’s also a good idea to look for any leaks that could be causing the damage, and make repairs quickly.

Our Newest General Manager!

6/21/2022 (Permalink)

Employee photos. Congratulations to our newest general manager!

It’s time to announce our newest General Manager, Steve Burgdorf! Starting as a part-time employee over ten years ago, owner Kevin Thole says Steve has been instrumental to our mission and growth, rising through the ranks to his newest position.

In addition to his glow-up (featured above??), Steve has gained invaluable wisdom in the world of restoration and serving others. A typical day in the life of Steve includes showing up early and working late, solving problems and making sure operations run smoothly and efficiently. And while he’s great at those things, Steve’s favorite part of the job is helping people who have had their lives upended from property damage get back on their feet. There’s always something new, and the opportunity to see others reach their personal and professional goals gets Steve excited every day.

Steve is inspired by the positive and optimistic people around him — an optimism he also reflects — and relishes a challenge. Even when days are long and tough, Steve says that it is rewarding to know you’ve made a positive difference in people’s lives, and that makes everything worth it.

Thanks for all you do Steve! You’re a rockstar!

Stay tuned for an announcement regarding Steve’s other promotion this week!

What Causes a Toilet to Leak When Flushing?

1/29/2022 (Permalink)

Bottom of a toilet seeping water A leaking toilet in Lemay, MO.

When you purchase a toilet in Lemay, MO, you expect it to last for years without giving it much thought. Then one day, you start noticing a bit of a leak around the floor and you may get upset and not know what to do about it. There are a few things you can check to discover the cause of a leaking toilet.

What to Check When Your Toilet Leaks

  • Tighten the closet bolts holding the toilet to the floor
  • If water still leaks out, you may need a new wax ring
  • Inspect the bowl and base for cracks, even hairline could leak

Over time the closet bolts (white porcelain covered bolts at base of toilet) can work loose, allowing water to seep out between the base of the toilet and the wax ring. This is a simplest fix for a bathroom leak. Bolts should be tightened a bit at a time alternating sides to avoid cracking or an uneven seal. If this is the problem, you shouldn’t see any more leaking.

If the leak isn’t stopped by tightening the bolts, you may need to replace the weakened wax ring. Turn off the water supply, remove the closet bolts and unseat the toilet from the floor. Remove the old wax seal and replace it. Set the toilet in place and retighten the bolts.

If you still experience a bathroom leak, the toilet itself may need to be replaced. Check for cracks or fissures in the interior of the bowl. You may resist the thought of replacing the fixture but a leaking toilet can cost much more in the way of water damage to your home. Even a slow and steady leak can cause mold or rot in the floor boards and presents the possibility water leaking into the floor below.

A reliable emergency water damage service in Lemay, MO, can help to clean up and repair the damage “Like it never even happened.” Checking things out at the first sign of trouble can prevent the destruction of an ongoing leaking toilet and keep things sound and peaceful.

4 Things To Throw Away After a Fire

11/17/2021 (Permalink)

Various canned vegetables, meats, fish and fruits Dispose of these items if they have been exposed to fire, smoke, or soot.

Items To Throw Away After a Fire

High heat can damage non-perishable and perishable food items in a home that has experienced a fire. You should avoid eating food exposed to fire suppressants, smoke, or soot. Avoid feeding pets food exposed to fire. Here are four more things to throw away after a fire.

1. Medicine

Medicine that shows signs of fire damage or that has been exposed to smoke, soot, or suppressants should be disposed of and replaced. Most medicine has a safe temperature range stated on the label and may be less effective if this range is exceeded. If these items were anywhere near a fire, it is likely that temperatures surpassed the upper limit.

2. Burned Clothing

Clothes exposed to ashes or soot may be restored, but you should throw away burned clothing. This is particularly the case for babies ' or children's clothing. Wash sooty clothes in a mixture of four to six teaspoons of tri-sodium phosphate or TSP-PF phosphate-free cleaner to one cup of bleach per gallon of water. You can also try products that contain sodium percarbonate or oxygen bleach.

3. Cosmetics

Even though you don't ingest most cosmetics, these substances are worn on the skin. Makeup or personal care items exposed to extreme heat, smoke, soot, or fire suppressants may cause irritation or increase the amount of transdermal toxins absorbed through skin.

4. Porous Food Preparation Equipment

Avoid bringing clean food or drinks into contact with contaminated surfaces such as cutting boards, plastic dishes, cups, or utensils, or baby bottle nipples. Dispose of these items if they have been exposed to fire, smoke, or soot.

Throwing away these four types of items may reduce the risk of continued exposure to fire suppressants, smoke, or soot. If you are unsure whether to throw away an item or attempt to have it restored, contact a residential fire damage restoration firm in Oakville, MO.

4 Tips To Prevent Mold Problems Caused by Your Swamp Cooler

10/10/2021 (Permalink)

Leaking swamp cooler Schedule regular cleaning to your swamp cooler to avoid mold buildup.

Mold Prevention Tips

You may use a swamp cooler in your Lemay, MO, home instead of an air conditioning unit. While this equipment requires less electricity than an AC unit, it is more likely to result in mold growth because the cooler uses evaporative moisture to cool down your home. Thankfully, you and your team of mold remediation experts can follow certain maintenance steps to stop mold from becoming an issue.

1. Schedule Regular Cleaning. Even if you don't have a leaking swamp cooler, your unit could still have areas of mold buildup. Cleaning the ducts, drip pans and other sections of the cooler regularly may help you stop mold from making its way into your home.

2. Use a dehumidifier. Because this equipment introduces extra moisture to your home, you may benefit from running a dehumidifier with it. If you don't have one, you can try opening your windows slightly to allow some of the moisture out.

3. Make repairs. Any swamp cooler could lead to mold growth, but a leaking swamp cooler has an even bigger chance of creating this problem. The extra moisture caused by the leak could be enough to create a great habitat for the intrusive fungus. If you notice a leak, you need to get it repaired as quickly as possible.

4. Avoid humid days. Typically, the extra moisture introduced by this cooling system isn't a big deal. However, if the machine runs continuously during humid periods, you may be introducing too much extra moisture to your home. If you live in an area that's always high in humidity, it may be better to switch to an AC unit. Otherwise, try to avoid running your swamp cooler when it is exceptionally muggy out.

No matter the cause of mold growth in your Lemay, MO, home, you want to address the problem as quickly as possible. If a leaking swamp cooler is to blame, learn about preventative steps you can take to stop the problem from recurring.

Black Mold Comes in a Variety of Colors

9/9/2021 (Permalink)

Mold growth on tile. If your mold inspection report shows that you have a mold problem your next step should be to find a mold cleanup specialist.

Black mold also goes by the name Stachybotrys, but it is not always black. It can be blue, green or even orange. If you are concerned about mold that is black or any other color, your first step should be to retain the services of a certified mold specialist in Oakville, MO, to perform a whole house mold inspection. The typical testing for mold is a several-step process.

1. Test the Air
If you took biology in high school, you might remember Petri dishes with a thin layer of nutrients in the bottom. One common way of testing the air is to set open detection dishes throughout the house and letting mold spores in the air collect on them. After a predetermined time, the dishes are covered, labeled, collected, and sent to a lab for analysis.

2. Test the Surfaces
This test involves taking samples from hard surfaces throughout the house. A common way to collect these samples is to lift them off the surface with tape. The tape strips are then packaged, labeled, collected, and sent to a lab for analysis.

3. Test Materials
This portion of the mold inspection process involves taking bits of fabric and other materials from inconspicuous areas of chairs, carpets, curtains, drapes, and other soft items from all over the house. The bits are packaged, labeled, collected, and sent to a lab.

4. Analyze Results
With the air, surface, and material test results in hand, the specialist has enough information to create a room-by-room mold assessment. If there are areas of unusually high spore levels, the specialist can then return to the house and attempt to identify their source for future cleanup.

It’s Time to Decide What to Do Next
If your mold inspection report shows that you have a mold problem, especially a black mold problem, your next step should be to find a mold cleanup specialist to carry out the recommendations in the inspection report.

Mold Won’t Go Away on Its Own – You Need To Give It a Helping Hand

8/19/2021 (Permalink)

Mold found in the corner of a wall Mold damage in Oakville, MO.

Mold Will Not Disappear On Its Own - You Must Assist It

Black mold has staying power, and even after you’ve dried out the problem area and removed any visible signs of mold growth, you still have a problem. Mold cleanup entails much more than drying out the mold; it also involves these tasks:

  • Removing spores
  • Replacing affected materials with new ones
  • Implementing preventative measures

If you recently discovered mold in your home, the problem may be much more extensive than you initially thought. Once you have dealt with the initial source of the problem, reach out to your Oakville, MO, mold remediation team for help eradicating the problem for good.

Professional Mold Remediation Is Key

If the moisture problem that caused the mold growth was allowed to continue for more than 24 to 48 hours (which is often the case with roof leaks, leaking pipes, and sump pump failures), chances are that the black mold spores have already spread beyond the original site. If this is the case, it would be in your best interests to reach out to a professional mold cleanup team.

The professionals have the technology necessary to identify affected areas without busting down walls, and the equipment on hand to remediate mold in an as uninvasive way as possible. Many homeowners fail to remove all present mold spores because they limit cleanup efforts the site of the moisture problem. The professionals, however, perform remediation efforts at all sites where their detection meters indicate growth.

Professional remediation often includes the following efforts:

  • Containing the problem area so that further contamination is not possible
  • Drying out and airing out the contained area
  • Inspecting and cleaning out HVAC systems
  • Removing mold and mold-infested contents
  • Cleaning materials and belongings
  • Restoring your home to pre-mold condition

If you discover black mold in your home, it’s important to note that DIY cleanup efforts rarely work. If you want to eliminate the problem for good and ensure it doesn’t return, you need to work with a professional Oakville, MO, mold cleanup team.

How To Reduce Flooding on Your Property

7/31/2021 (Permalink)

Picture of outdoor home flooded A flooded home in Mehlville, MO.

Areas Where You Can Make Changes To Prevent Major Flooding

With the increase in heavy rain events over the last 30 years, you may have noticed some outside flooding on your Mehlville, MO, property. The bad news is that there is nothing you can do to prevent a rain storm from deluging your land, but the good news is that there is plenty you can do to increase rain drainage. There are three main areas where you can make changes to prevent major flooding.

1. Around the Home

Drain spouts can be diverted to lead water into areas designed to absorb heavy runoff, such as rain gardens. A rain garden is a beautiful way to capture and use excess water. Native plants with a high tolerance for moisture are ideal. If you’re mulching your garden, use a heavier mulch that won’t float away as easily as lighter mulches will.

2. Around the Property

Adding a swale to your property can ease outside flooding issues. A swale is a depression in the landscape that redirects water drainage. This could be a natural depression or an excavated one. The purpose of the swale is to redirect the water to a point where it can be safely released, such as a dry well or a garden area with good drainage.

3. On the Driveway

Driveways can be made more flood-friendly by foregoing the cement pad and opting for more porous options, such as gravel, spaced paving, or a combination of the two. Drainage can also be created on the sides of the driveway, such as by installing driveway edging drains or channel drains.

Outside flooding doesn’t need to be a necessary evil on your property. A few preventive actions can greatly reduce the amount of flooding your property undergoes. You can make changes to the drainage on your home, your property, and your driveway to decrease flood damage. Prevent water damage before you need to call damage repair specialists.

Avoid Mold After the Rain

6/10/2021 (Permalink)

Black mold growth on corner of a window If your windows aren't properly sealed, you may easily get a moisture problem.

Mold Prevention In Your Home

While there may be nothing quite like a refreshing rain, it may also create the right environment for mold to grow in your Oakville, MO, home. Although a black mold remediation and restoration will ensure that the mold cleanup is done right, preventing the problem from happening is a better solution. When it rains, those drops seek to find any area of your home that has lost some of its integrity. Knowing potential problem areas and taking preventive measures are keys to ensuring your home is fungi-free.

Common Culprits
Mold, including black mold, need moisture, food and warm temps to thrive. Any rainfall provides that first requirement. Common areas of your home that could lead to the other conditions being met include:

Gutters: Clogged gutters or downspouts mean improper drainage and water either pooling or incessantly dripping where it shouldn’t.
Windows and Doors: From a misaligned door to missing caulk, if windows and doors aren’t properly sealed, you may easily get a moisture problem.
Roofs: High winds, broken branches and critters all have the potential to wear down shingles and lead to a roof leak.
Foundation: Any cracks in the foundation are a welcome entry point for rainfall.

Prevention Tips
Knowing the prime areas that rain could lead to mold growth makes it a little easier to prevent it from happening. Regular inspections prior to rainfall are essential. That may include checking all seals, looking for cracks and checking the roof for missing or damaged shingles. If you are unable to get to the roof, inspect the ceiling and attic for any staining or other signs of a leak.
If you have had excess moisture come in before, locating the source of the problem and correcting it is essential. If it happened once, it will happen again. Unfortunately, the next time may not be an easy cleanup.
If rainfall makes you think of black mold instead of a needed and pleasant experience, fortifying known moisture entry spots may help you get back to appreciating the rain.

Why Mold Smells Bad and What To Do About It

12/4/2020 (Permalink)

Mold growth on a wall Are you noticing a musty odor in your business? Call SERVPRO for a mold inspection today!

Why Does It Smell Like That?

Whenever you walk into the storage space at your business in Oakville, MO, you smell a musty odor. You know it mean mold, but you wonder, why does it smell like that? A common misconception is that mold is smelly when, in fact, the mold itself is not what smells bad. Here are some facts about why mold smells bad and what you can do about it.


When mold has the right environment, it can grow and spread rapidly. Mold grows and produces spores, letting off gases that can smell bad. Mycotoxin is one type of gas that is released by mold that causes a musty odor. While most gases let off by mold are odorless, the mycotoxin that creates the odor indicates that you need a plan for remediation.


The size of the mold problem and the type of mold will determine how you handle cleanup. A light coating of mildew can be managed with some detergent and a scrub brush, but actual mold should always be handled by a mold removal and remediation specialist. Because mold spreads via spores in the air, improperly contained cleanup can actually do more harm than good. A professional cleanup team should come and assess the damage. They will take the proper steps to contain the spread by setting up a containment area and using HEPA air filtration devices to clean the air as they go.


Mold prevention, especially if you know that you have an area in your place of business that is susceptible to it, is an important part of keeping your work environment safe. In addition to your primary work area, clean storage spaces often, and check for problem areas that could allow moisture to enter the building. Running a dehumidifier is helpful, as well as properly maintaining your HVAC system.
While a mycotoxin that causes the musty odor in your storage area does indicate a need for mold removal, there are solutions for safe mold remediation and prevention available to you so that you can keep your work environment healthy for you and your employees.

3 Ways to Avoid Mold Cross Contamination During Remediation

8/19/2020 (Permalink)

specialist in PPE combating mold in an apartment Wearing personal protective gear is another part of a mold cleanup operation

Here Are Three Things You May See The Professionals Do

During a mold cleanup at your Lemay, MO, business there are a number of steps your local mold remediation service may take to help avoid cross-contamination. These steps can help prevent the spread pf mold further into the property before it is fully removed. 

1. Containing the Space

One of the first steps in a remediation effort is to contain the mold. This is done to help prevent mold contamination from spreading to other parts of the building. Usually, this process involved using plastic sheeting to create a “room” around the affected area. A ventilation system is put in place to allow the professionals to perform the clean up to control the airflow in the space. This control can help keep spores from becoming airborne during cleanup.

2. Wearing Protective Gear

Wearing personal protective gear is another part of a mold cleanup operation. This gear usually involves masks, gloves, coveralls, and shoe coverings. Professionals will wear this gear while in the contained area, and remove it before going anywhere else. This is done to prevent mold spores from being carried to other areas on clothing.

3. Item Cleaning and Storage

Another step the remediation professionals working on the space may take is to clean any mold spores from potentially affected items. They should have the ability to clean various item types, including paperwork and electronics, which will then be moved to a sterile storage space until the mold is removed from the property. Moving these items elsewhere will help ensure they do not become recontaminated before the remediation is complete.

During a mold cleanup preventing further contamination can help keep your company from having further mold problems. You may see the remediation professionals working on your clean up contain the affected area with protective sheeting, wear personal protective gear, and store cleaned office items elsewhere until the mold is completely removed. If you have any questions your remediation team should be able to help.

How Air Purifiers Can Help You Fight Mold

7/23/2020 (Permalink)

Air purifier machine in a house An air purifier can be a powerful weapon in your battle against mold

Ways To Keep Mold From Spreading In Your Home

Mold is in your home, and there is no getting around that fact. If the problem is severe, an Oakville, MO, mold remediation company can perform thorough air filtration. You can't get rid of mold, but you can keep it from spreading by doing the following:

  • Control humidity
  • Repair leaks
  • Improve Air Flow

An air purifier can be a powerful weapon in your battle against mold. Consider the following to get the most out of this device:

HEPA filters are the most effective for removing mold and its odor-producing spores from the air. These mesh filters capture a wide range of contaminants, including mold, bacteria, dust mites, pollen, and dander. These filters should work in conjunction with a carbon filter, which prevents mold spores from attaching and multiplying. Also, the carbon element will eliminate mold odor.

The best air filtration units to achieve mold control utilize ultraviolet light that effectively kills spores in its path. The intensity of the light permanently alters the mold spores' DNA.

Air purifiers take in contaminated air and push purified air back out into a room. A more powerful airflow means that a more substantial area can be purified.

Position in Room
Ideally, an air purifier is positioned in the middle of a room, allowing the maximum air to circulate through the system in the shortest amount of time. This positioning is especially important if the air enters through a front or backside. With this design, placing the unit against a wall will cause it to filter air very slowly because smaller quantities of the air have access to enter through the filtration system at once.
Experts at mold remediation know that it is impossible to eliminate mold. Still, it is possible to prevent it from spreading. Diligent air filtration measures and ongoing use of air purification devices can kill mold spores in the air, achieving effective mold control.

3 Benefits of the SERVPRO Franchise Model

6/10/2020 (Permalink)

Two SERVPRO technicians with drying equipment and a SERVPRO van behind them SERVPRO has all the components you need to be a successful franchise owner

Consider These 3 Benefits Of The SERVPRO Model

As the top disaster recovery and restoration and 27th overall best franchise on the 2020 Entrepreneur Franchise 500 list, there are a lot of positives to owning a SERVPRO franchise. If you are thinking about becoming a franchise owner, consider these three benefits of the SERVPRO model.

1. Locally Owned With Corporate Reach
All SERVPRO franchises are locally owned. As a local franchise owner, you will be positioned to respond quickly to the needs of customers in White House, MO. By being available to your customers 24 hours, 7 days a week, you will be able to help them get their homes and businesses restored to preloss condition as rapidly as possible. However, because you will have the power of the SERVPRO brand at your disposal, you will not be going it alone. SERVPRO's corporate resources, marketing, training, and name recognition will help position you as a leader in the industry.

2. Industry Leader
SERVPRO was founded in 1967 and has consistently ranked among the leaders in the industry for decades. SERVPRO's network of certified technicians, at more than 1700 locations nationwide, are trusted to be experts in their field. This has helped to make SERVPRO a preferred vendor for many major insurance companies. Clients trust SERVPRO to be Faster to Any Size Disaster, whether it is a small, individual job or a multi-million dollar project. As a SERVPRO franchise owner, customers will know they can trust you in their time of need.

3. Always in Demand
In a world fraught with uncertainty, one thing you can count on is that there will always be fires, storms, and other disasters. As a franchise owner, your services will always be in demand to help customers get back on their feet.
Owning a SERVPRO franchise will put you in a position to help your local community, while also running a thriving, in-demand, industry-leading business. SERVPRO has all the components you need to be a successful franchise owner.

Steps for Ridding Your Commercial Building of Mold

5/10/2020 (Permalink)

Vacuum extracting water from a carpet Vacuum extracting water from a carpet in a Bella Villa, MO office

It’s not always possible to spot a mold problem early on, but mold removal should begin as soon as it’s found. The mold remediation process can be complicated, so proper precautions must be taken. Many times, it’s best to contact professionals.

So, What Does Commercial Mold Cleanup Involve?

1. Extracting Water
All standing water needs to be extracted as soon as it’s safe to do so. A wet/dry vacuum is usually the safest and most efficient method. It’s important only to vacuum in wet areas at this point; mold spores can easily disperse when dry.
2. Wiping Down Surfaces
Mold is easiest to clean from non-porous surfaces. Porous materials such as wood and drywall may be impossible to clean well enough due to the tiny crevices in which mold can grow and water can be absorbed. Salvageability also depends on the amount of damage and if they can be dried quickly enough (within 48 hours of water exposure).
3. Discarding
Perhaps one of the most important parts of the mold removal process is the proper disposal of the contaminated materials. Polyethylene bags (at least 6-mil) should be used for any unsalvageable mold- or water-damaged materials. They should be filled and sealed before leaving the containment area to avoid cross-contamination. Larger heavily-contaminated pieces will need to be securely wrapped in polyethylene sheeting and duct tape.
4. Drying
The remaining materials need to be dried as quickly as possible. Running heaters, fans, dehumidifiers and opening windows and doors will help the drying process. Everything must be thoroughly dried within 48 hours to avoid the growth of mold. Otherwise, the item is probably unsalvageable.
5. Cleaning to Finish
After everything is completely dry, HEPA vacuums should be used to rid the area of any remaining debris and dust. After vacuuming, the vacuum should be thoroughly cleaned to prevent cross-contamination on the next job. The contents and filter need to be discarded in trash bags before removal from the area.
If you find mold damage in your building in Bella Villa, MO, be sure to call mold removal experts. They’ll return your property to its preloss condition as quickly as possible.

3 Things You Should Know If You Find Mold In Your Home

3/29/2020 (Permalink)

Green mold close-up on a black background Mold spores settle on the surface of the building material and contents in a home or business

3 Things You Should Know If You Find Mold In Your Home

Mold can be found in a wide variety of locations. It is common for many homeowners to find green, white or black mold growing in their homes in Lemay, MO. If you have never experienced this before, you may be unsure of how you should proceed. Having some basic knowledge can help you react more appropriately.

1. What Is Mold?

Mold is a fungus or a living organism that might be considered similar to a plant. However, unlike plants, fungi do not get their energy from the sun. Instead, they absorb nutrients from organic matter. This is why you will sometimes see mold growing on old food. They spread via spores which makes it easy for them to grow in many places. While black mold may be the type that comes to mind first, there are several species of this fungus that come in different colors and textures.

2. What Causes It To Grow?

While mold spores can be found in most places, and are likely present in your home as well, they need certain conditions in order to grow into a colony. Because it needs water, you will often find this fungus growing in places with a moisture problem. Leaks, high humidity and flooding are a few things that can contribute to mold growth.

3. Will It Go Away On Its Own?

You might think that if you don’t worry too much about the mold, it will eventually just go away. Unfortunately, this is not the case. Unless mold cleanup is done and the underlying cause of the growth is addressed, mold will continue to form. It is best to have it taken care of as soon as you notice or it may spread throughout the house.
Because black mold and other varieties of the fungus will not simply go away if you ignore them long enough, you need to be proactive about its removal. The best course of action is to hire a professional mold remediation specialist. With their training and necessary equipment, they can have your home back to its previous condition quickly and safely.

Essential Elements of Commercial Mold Cleanup

1/22/2020 (Permalink)

specialist in combating mold Mold remediation in White House, MO

The vitality of your company depends on many factors. Not only do you need a capable workforce, useful products, and a dependable customer base, but you also need to present your organization well. A professional appearance is vital. If you discover mold in your facility, you could compromise the trust that clients have in you, and your staff may not be able to work effectively. In these situations, it's important to choose the right company to do commercial mold remediation. With a good approach, you can eliminate mold quickly and carry on your White House, MO, business with minimal interruptions.

The Inspection

Even if you can only see a small amount of mold growth, you should enlist the services of a qualified professional mold removal company to investigate further. The pros have the best equipment and industry-standard techniques to thoroughly check for mold and the extent of the damage. Specialists will take the following steps during the inspection:

  • Identify the source of the mold development
  • Determine how much of your building is affected
  • Assess what interventions will be required to remove the mold

Fast-Acting Response

You can't afford to put off the mold restoration process. Professionals crews can be to your office the same day you make the call. Once the team knows what it's up against, it can work quickly but efficiently to eliminate the fungal growth from your building. The cleanup is fast, and the company will also be discreet and respectful during its efforts.

Containment and Thorough Work

The cleanup team will focus on the affected areas and will make sure the mold doesn't spread to other parts of the building. The commercial mold remediation company will also keep dust and other debris out the way of your employees so people can continue to work without distractions.
Hire the right commercial mold remediation company. You'll have peace of mind that the team is doing the job correctly the first time.

Different Degrees of Mold Damage

12/12/2019 (Permalink)

Mold on a white wall. Call for a professional mold cleanup as soon as you notice a problem to help your home return to normal.

Nobody wants to experience a mold infestation in his or her home. Unfortunately, it can appear at any time under many different circumstances. To receive the help you need and tackle your black mold problem for good, it’s important to recognize the different types of damage that can impact your home in Oakville/Mehlville, MO. Here are the different degrees of mold damage to pay attention to and what you should do in each situation.

Level 1 Damage

Level 1 mold damage is the least severe type of damage. Unlike the other two levels, Level 1 damage is typically not a result of structural issues. If you have a first-level mold problem, you may find mold spores in the following areas:

Ceiling tiles
Wall panels

In most cases, mold appears on these surfaces due to significant changes in temperature or humidity levels. Resolving a Level 1 issue also requires a relatively simple mold cleanup process.

Level 2 Damage

The second level of damage is slightly more serious than the first level. If you’re dealing with Level 2 mold damage, the problem may have resulted from structural problems, although not necessarily. Level 2 damage can cause harm to your living space, and it’s important to have the problem remediated professionally in order to remove all signs of black mold from your home.

Level 3 Damage and Above

Any type of damage above Level 2 must be addressed as soon as possible. If you come across mold that has spread over a surface of 30 feet or more, this could be due to a serious moisture problem or an underlying structural issue.

In some situations, a mold problem that is categorized as Level 3 or above is caused by a contaminated HVAC system. Pay close attention to mold damage in your home to identify the root of the issue.

Whether you have Level 1 mold damage or a severe black mold infestation, it’s crucial to take action immediately. 

Benefits of a Certified Mold Remediation Company

10/13/2019 (Permalink)

Picture of the outside of the office building of SERVPRO SERVPRO of Oakville/Mehlville is a certified mold remediation company

You may be wondering what the difference is between certified mold remediation companies versus those without certification in Bella Villa, MO. Is it that big of a deal? Is it just a ploy to get more money out of you? Turns out, certification is a signal that a company is trustworthy and competent.

What is Mold Certification?

Essentially it is a set of standards determined by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Depending on where you live, these standards are either voluntary or required by local or state law. There are handbooks available online through the IICRC website so you can see for yourself. It unites specialists by:

  • use of industry accepted terminology.
  • following of consensus driven procedures for
  • cleaning and restoration.
  • being subject to oversight by the American National Standards Institute (ANSI).


The certified mold standards and procedures agreed upon by the IICRC were put together through a combination of academic research and practical experience in the remediation field. Restoration companies, trade schools and cleaning professionals came together with public health specialists, microbiologists and other scientists to create the best possible rules and processes to take care of mold in your home. It is reviewed and revised regularly to keep it up to date.


Using a certified mold remediation company establishes a higher level of trust from the get go. If they follow the standards they are supposed to, you can be confident that they are doing what is known to safely remove mold and restore your home. If your insurance company is involved in your remediation, they will probably prefer a certified specialist, as well- you may be more likely to have your expenses covered.
One easy way to narrow down a long list of restoration and cleaning companies for your mold problem is to look for certification. If you want someone who will do the job properly, that's just about all you need to see. The IICRC and ANSI are always working hard to keep up to date with the latest restoration breakthroughs and keep workers at their best.

Top 3 Mold Damage Tips

8/2/2019 (Permalink)

White thermostat that says "off" Turn off the HVAC system

Mold Damage Tips

No one wants to consider the outcome of black mold damage in their White House, MO, home. Fortunately, there are some solid tips to help you overcome a mold problem or to prevent it completely. Here are some mold damage tips.

1. Turn Off Your HVAC System

As soon as black mold begins to appear in your home, it’s time to look into what might be causing it. Mold remediation specialists can assist you in locating the problem areas of your home. One of the components that can help spread mold through your home is the HVAC system. Mold spores travel through the air and when your HVAC system becomes contaminated, it can enhance the problem. When you’re worried about mold growth or if your home has a moisture problem, turn off the HVAC.

2. Turn Off Your Water

In the case of flooding, always turn off your water. The least amount of water that you allow to fill your home, the more likely you are to be able to repair the damage and to decrease the potential for more damage. Broken or leaking pipes can cause many issues. Once you recognize that you have a problem, turn off your water to decrease the chances of further flooding and water damage.

3. Clean Your Air Ducts

In addition to the mold cleanup process, you may have to consider your air ducts as one of the components that requires more cleaning. If your HVAC system is contaminated with mold, then you need to ensure that your air ducts are clean. Otherwise, you can continue to spread mold spores throughout your home. You are fighting a losing battle with the mold when you do not have clean air ducts or a maintained HVAC system.

When you have a mold problem, call up a specialist to react Faster to any size disaster. To follow these three tips could be the answer to your black mold problem. A few simple steps can help minimize your damage.

Welcome to the Team, Kelly!

4/11/2019 (Permalink)

It’s possible you may already know, but the Thole and Lang family SERVPRO’s just added an accomplished member to the team.

Kelly Kordick, of Iowa and Arizona fame, is joining the team as our Manager of Marketing.

Kelly comes with 9 years of experience from an Arizona SERVPRO where she was a meaningful and important part of that team.

During her years in Arizona Kelly established herself as a professional and a major team contributor. Everything that Kelly has accomplished she’s earned herself. She started in the SERVPRO world as a SMR and over time worked herself into the Sales and Marketing Manager role where she continued to thrive.

She has substantial experience in Storm response having been a Storm Team estimator for multiple disasters including Hurricane Sandy and the 2016 Boulder Floods.

Kelly brings a lot to the table and has the skills and that certain “know-how” to help our franchises reach greater heights of success — in other words, 2019 is going to be a good year.

We are proud and excited to have Kelly on the team and we are looking forward to what the future brings.

Thanks for joining me in welcoming Kelly to the team.

-Team Thole and Lang

SERVPRO of Oakville / Mehlville, SERVPRO of Affton / Webster Groves and SERVPRO of Clayton / Ladue

Join SERVPRO – It’s a Great Entrepreneur’s Franchise

3/27/2019 (Permalink)

If you like helping people, find a SERVPRO franchise and become one of the good guys that saves homes after a catastrophe.

Join SERVPRO – It’s A Great Entrepreneur’s Franchise

There are many disaster remediation companies throughout the United States, but what other companies may be missing is the stanch and stalwart reputation SERVPRO has built up over the years. As the top-rated restoration and cleanup industry for the past decade, the insurance industry has come to rely on each local SERVPRO franchise to help with both flood disaster relief, and home water and mold remediation in Oakville, MO. Here are three reasons to join SERVPRO today.

1. Industry Recognition

Although each of the franchises is locally owned, the brand name is nationally recognized as a water, flood, and mold remediation service that can be relied upon at a moment’s notice. Consumers could select any of the restoration companies, but when disaster strikes, it is SERVPRO the customer calls for help. That means when you join the company team, you already have a reputation for service at a fair price working for you.

2. Support System

A SERVPRO franchise doesn’t stand alone. There are more than 1,600 other franchises that are there to help you by answering questions or coming to your aid during a large disaster. That also means that customers can find a SERVPRO service almost anywhere they travel, and insurance companies can locate a trusted representative after a disaster that can help get their customer’s homes back to the point the disaster looks “Like it never even happened.”

3. Reliable Technicians

SERVPRO’s technicians are not only available for 24-hour emergency service, but they are also certified by one of the industry’s most stringent regulators, the IICRC. Trained in the lasted technology, they are leaders in the restoration field.

You know the name, why not join the team? Join the other franchises and let your crew provide peace of mind as they restore life in the midst of a disaster. If you like helping people, find a SERVPRO franchise and become one of the good guys that saves homes after a catastrophe.

What Types of Mold Grow in Your Home?

3/5/2019 (Permalink)

Mold growth could show up in any home as long as the ideal environment exists.

What Types Of Mold Grow In Your Home? 

Whether your Bella Villa, MO home has survived several generations or is brand new, the potential for mold growth is real. The age of the home isn't a determining factor; instead you need to watch out for ideal environments in which moisture and nourishment are available. There are many sources of spores because mold exists everywhere, so it can be tracked into your home every time you enter.

Common Indoor Mold Types

There are many types of mold that could appear in your home. The severity of risk is often dependent upon the type and extent of mold growth.

  • Alternaria: Appears in dark, damp areas, such as under the sink or in the shower
  • Aspergillus: Very common mold that thrives in areas of high humidity
  • Aureobasidium: Shows up most often on wood and wallpaper, with a pink or black color
  • Chaetomium: Most often found in drywall affected by water damage, gives off a musty odor
  • Cladosporium: Often found under carpets and floorboards, thrives in warm and cool areas
  • Fusarium: Survives in cold, wet areas
  • Penicillium: Commonly found inside insultation, furniture, carpeting, and other areas; spreads quickly
  • Stachybotrys Chartarum: The most common "black mold," sometimes called "toxic mold"; gives off a musty smell, may show up in air conditioning ducts
  • Trichoderma: Shows up in areas of high humidity, such as damp wallpaper and carpeting
  • Ulocladium: Generally develops after extensive water damage, such as with flooding

Responding to Indoor Mold

When you find mold in your home, no matter what type it is, take immediate steps to correct the problem. If the affected area covers more than 10 feet or if you can smell the mold, contact a mold remediation professional right away. If the problem is very small, you could clean it up yourself, but make sure you have taken necessary steps to protect yourself from mold exposure.

Mold growth could show up in any home as long as the ideal environment exists. Watch areas of high humidity vigilantly for early warning signs.

SERVPRO: Helping Your Clients Rebuild

2/18/2019 (Permalink)

Storm damage in Lemay, MO

If you have clients in the Lemay, MO, area who are dealing with storm or flood damage, a storm restoration specialist can help, especially one as qualified as SERVPRO. Many of your clients may require restoration services following a disaster, and it is important to deal with a company that delivers not only on quick response times but also corporate assistance with the claims process. However, response time and claims assistance are only a fraction of the services provided.

1. Mitigation

Fundamental storm response must include mitigation practices to ensure that your client’s claim is not hung up on a technicality. Through board up, fencing and tarping services, your client’s property is protected from worsening existing damage as well as trespassers, animals and weather, ensuring a successful claim.

2. Cleanout

Before storm restoration and loss assessments can begin, it is necessary to clean out the home, ensuring that all damage is visible and known. It is not enough to remove excess water from flooding; debris must be removed and separated into actual rubbish and damaged insured items so that loss can be documented properly.

3. Restoration

Once proof of loss has been documented and all assessments and estimates approved, then it is time to move forward with the restoration work. This work may be extensive, requiring demolition and reconstruction, but in the end, your clients can return to their repaired home.

4. Claims Information Center

Beyond the services offered to your client, it is essential that you have access to the progress of the work and the claim. For you to understand fully the work being proposed, you can access the Claims Information Center and review similar claims as well as the progress on your own.

Storm restoration is a necessary solution to the misfortune severe weather can bring, and while it is your job as an insurance agent to help your clients rebuild through funding, it is the job of restoration companies, like SERVPRO, to restore the physical structure and help make the claims process as speedy as possible.

3 Ways To Stop Mold Growth in Your Warehouse

11/26/2018 (Permalink)

Mold damage in a Lemay,MO office building

Three Ways to Stop Mold Growth

As you probably know, mold can bring your business to a standstill. Even a few days of lost productivity may cost you thousands of dollars. To ensure you can continue to meet customer demands, you must have a strategy for finding water damage and stopping mold growth. Here are three critical components of that plan.

1. Find the Leaks

When water spills into places it isn’t supposed to be, mold finds the perfect place to take up residence. As such, you must be vigilant in finding leaks in your Lemay, MO, warehouse. When you are looking for water infiltration, you must inspect areas inside and outside your facility. Check gutters, basements, crawlspaces, toilets, sinks and other places where water is common. If you notice any leaks, repair them as soon as possible to deter mold proliferation.

2. Dry Wet Areas

Even if your warehouse doesn’t have any leaks, you may have wet areas that allow mold to grow. Specifically, if you use water in your everyday operations, you must be sure you regularly dry wet areas. If you don’t, these spaces may eventually sustain the sort of water damage that can encourage mold to reproduce and spread.

3. Remove Existing Mold

Mold prevention requires removing existing mold. While you are probably good at conducting business, you likely don’t have the expertise or equipment to handle mold cleanup. By contracting with a reputable mold-removal service, you can be certain you remove existing mold and stop the spread of mold spores. Remember, mold can ruin inventory, equipment, furnishings and structures. The longer you wait to begin mold remediation, the more damage you can usually expect.

As a business owner, you must keep your warehouse in tip-top shape. If you have water damage inside your warehouse, you can expect mold to begin to grow. With a proactive strategy, you can likely contain mold growth and shorten shutdown times.

Security Fencing: Why It’s Needed and How It Helps

11/19/2018 (Permalink)

Security Fences

It can be tempting to avoid putting up a security fence after a fire. After all, what more damage can be done? The truth is surprising. Curious explorers may be injured resulting in liability issues. Vandals may make the damage worse by terrorizing unaffected areas. Looters can walk away with wiring, equipment, etc. On top of all of that, security fences may be a requirement of some insurance companies.

1. Protecting People

Beyond requirements, a fence’s primary purpose is to keep people out. People have an ingrained need to question and be curious. Unfortunately, this curiosity can get them into trouble when exploring fire damaged properties. Worst yet, if you have not made every effort to secure your property, you may be responsible for any injuries sustained. A fence can eliminate this concern.

2. Securing Your Property

A security fence does more than protect you from liability issues; it also helps to prevent vandals from doing further damage to your already damaged property. Some people are notorious for entering not secured, derelict properties to tag them or do further damage. Without a fence, this additional damage would likely not be covered by your insurance.

3. Deterring Looters

Aside from vandals, you may be susceptible to looters or thieves without the proper security precautions. While a fire may damage a lot, it may also leave many things intact. For instance, copper wiring, electronics, and other equipment may be salvageable and therefore vulnerable to thieves.

4. Mitigating Further Loss

Security fencing is essentially part of the board-up and fencing services provided by reputable fire remediation specialist in the Oakville, MO, area. The use of fencing helps to mitigate further loss by creating a clear boundary around the property. This boundary demonstrates that you take the claims process seriously and that you are doing everything to reduce further loss.

A security fence may seem like the littlest piece of the complicated insurance claim puzzle, but it is a critical component. These fences provide safety for pedestrians, security for owners, deter looting, and essentially mitigate further claims issues. Securing your property after a disaster, like a fire, is a smart and often required decision.