Recent Why SERVPRO Posts

Benefits of a Certified Mold Remediation Company

10/13/2019 (Permalink)

Picture of the outside of the office building of SERVPRO SERVPRO of Oakville/Mehlville is a certified mold remediation company

You may be wondering what the difference is between certified mold remediation companies versus those without certification in Bella Villa, MO. Is it that big of a deal? Is it just a ploy to get more money out of you? Turns out, certification is a signal that a company is trustworthy and competent.

What is Mold Certification?

Essentially it is a set of standards determined by the Institute of Inspection Cleaning and Restoration Certification (IICRC). Depending on where you live, these standards are either voluntary or required by local or state law. There are handbooks available online through the IICRC website so you can see for yourself. It unites specialists by:

  • use of industry accepted terminology.
  • following of consensus driven procedures for
  • cleaning and restoration.
  • being subject to oversight by the American National Standards Institute (ANSI).


The certified mold standards and procedures agreed upon by the IICRC were put together through a combination of academic research and practical experience in the remediation field. Restoration companies, trade schools and cleaning professionals came together with public health specialists, microbiologists and other scientists to create the best possible rules and processes to take care of mold in your home. It is reviewed and revised regularly to keep it up to date.


Using a certified mold remediation company establishes a higher level of trust from the get go. If they follow the standards they are supposed to, you can be confident that they are doing what is known to safely remove mold and restore your home. If your insurance company is involved in your remediation, they will probably prefer a certified specialist, as well- you may be more likely to have your expenses covered.
One easy way to narrow down a long list of restoration and cleaning companies for your mold problem is to look for certification. If you want someone who will do the job properly, that's just about all you need to see. The IICRC and ANSI are always working hard to keep up to date with the latest restoration breakthroughs and keep workers at their best.

Top 3 Mold Damage Tips

8/2/2019 (Permalink)

White thermostat that says "off" Turn off the HVAC system

Mold Damage Tips

No one wants to consider the outcome of black mold damage in their White House, MO, home. Fortunately, there are some solid tips to help you overcome a mold problem or to prevent it completely. Here are some mold damage tips.

1. Turn Off Your HVAC System

As soon as black mold begins to appear in your home, it’s time to look into what might be causing it. Mold remediation specialists can assist you in locating the problem areas of your home. One of the components that can help spread mold through your home is the HVAC system. Mold spores travel through the air and when your HVAC system becomes contaminated, it can enhance the problem. When you’re worried about mold growth or if your home has a moisture problem, turn off the HVAC.

2. Turn Off Your Water

In the case of flooding, always turn off your water. The least amount of water that you allow to fill your home, the more likely you are to be able to repair the damage and to decrease the potential for more damage. Broken or leaking pipes can cause many issues. Once you recognize that you have a problem, turn off your water to decrease the chances of further flooding and water damage.

3. Clean Your Air Ducts

In addition to the mold cleanup process, you may have to consider your air ducts as one of the components that requires more cleaning. If your HVAC system is contaminated with mold, then you need to ensure that your air ducts are clean. Otherwise, you can continue to spread mold spores throughout your home. You are fighting a losing battle with the mold when you do not have clean air ducts or a maintained HVAC system.

When you have a mold problem, call up a specialist to react Faster to any size disaster. To follow these three tips could be the answer to your black mold problem. A few simple steps can help minimize your damage.

Welcome to the Team, Kelly!

4/11/2019 (Permalink)

It’s possible you may already know, but the Thole and Lang family SERVPRO’s just added an accomplished member to the team.

Kelly Kordick, of Iowa and Arizona fame, is joining the team as our Manager of Marketing.

Kelly comes with 9 years of experience from an Arizona SERVPRO where she was a meaningful and important part of that team.

During her years in Arizona Kelly established herself as a professional and a major team contributor. Everything that Kelly has accomplished she’s earned herself. She started in the SERVPRO world as a SMR and over time worked herself into the Sales and Marketing Manager role where she continued to thrive.

She has substantial experience in Storm response having been a Storm Team estimator for multiple disasters including Hurricane Sandy and the 2016 Boulder Floods.

Kelly brings a lot to the table and has the skills and that certain “know-how” to help our franchises reach greater heights of success — in other words, 2019 is going to be a good year.

We are proud and excited to have Kelly on the team and we are looking forward to what the future brings.

Thanks for joining me in welcoming Kelly to the team.

-Team Thole and Lang

SERVPRO of Oakville / Mehlville, SERVPRO of Affton / Webster Groves and SERVPRO of Clayton / Ladue

Join SERVPRO – It’s a Great Entrepreneur’s Franchise

3/27/2019 (Permalink)

If you like helping people, find a SERVPRO franchise and become one of the good guys that saves homes after a catastrophe.

Join SERVPRO – It’s A Great Entrepreneur’s Franchise

There are many disaster remediation companies throughout the United States, but what other companies may be missing is the stanch and stalwart reputation SERVPRO has built up over the years. As the top-rated restoration and cleanup industry for the past decade, the insurance industry has come to rely on each local SERVPRO franchise to help with both flood disaster relief, and home water and mold remediation in Oakville, MO. Here are three reasons to join SERVPRO today.

1. Industry Recognition

Although each of the franchises is locally owned, the brand name is nationally recognized as a water, flood, and mold remediation service that can be relied upon at a moment’s notice. Consumers could select any of the restoration companies, but when disaster strikes, it is SERVPRO the customer calls for help. That means when you join the company team, you already have a reputation for service at a fair price working for you.

2. Support System

A SERVPRO franchise doesn’t stand alone. There are more than 1,600 other franchises that are there to help you by answering questions or coming to your aid during a large disaster. That also means that customers can find a SERVPRO service almost anywhere they travel, and insurance companies can locate a trusted representative after a disaster that can help get their customer’s homes back to the point the disaster looks “Like it never even happened.”

3. Reliable Technicians

SERVPRO’s technicians are not only available for 24-hour emergency service, but they are also certified by one of the industry’s most stringent regulators, the IICRC. Trained in the lasted technology, they are leaders in the restoration field.

You know the name, why not join the team? Join the other franchises and let your crew provide peace of mind as they restore life in the midst of a disaster. If you like helping people, find a SERVPRO franchise and become one of the good guys that saves homes after a catastrophe.

What Types of Mold Grow in Your Home?

3/5/2019 (Permalink)

Mold growth could show up in any home as long as the ideal environment exists.

What Types Of Mold Grow In Your Home? 

Whether your Bella Villa, MO home has survived several generations or is brand new, the potential for mold growth is real. The age of the home isn't a determining factor; instead you need to watch out for ideal environments in which moisture and nourishment are available. There are many sources of spores because mold exists everywhere, so it can be tracked into your home every time you enter.

Common Indoor Mold Types

There are many types of mold that could appear in your home. The severity of risk is often dependent upon the type and extent of mold growth.

  • Alternaria: Appears in dark, damp areas, such as under the sink or in the shower
  • Aspergillus: Very common mold that thrives in areas of high humidity
  • Aureobasidium: Shows up most often on wood and wallpaper, with a pink or black color
  • Chaetomium: Most often found in drywall affected by water damage, gives off a musty odor
  • Cladosporium: Often found under carpets and floorboards, thrives in warm and cool areas
  • Fusarium: Survives in cold, wet areas
  • Penicillium: Commonly found inside insultation, furniture, carpeting, and other areas; spreads quickly
  • Stachybotrys Chartarum: The most common "black mold," sometimes called "toxic mold"; gives off a musty smell, may show up in air conditioning ducts
  • Trichoderma: Shows up in areas of high humidity, such as damp wallpaper and carpeting
  • Ulocladium: Generally develops after extensive water damage, such as with flooding

Responding to Indoor Mold

When you find mold in your home, no matter what type it is, take immediate steps to correct the problem. If the affected area covers more than 10 feet or if you can smell the mold, contact a mold remediation professional right away. If the problem is very small, you could clean it up yourself, but make sure you have taken necessary steps to protect yourself from mold exposure.

Mold growth could show up in any home as long as the ideal environment exists. Watch areas of high humidity vigilantly for early warning signs.

SERVPRO: Helping Your Clients Rebuild

2/18/2019 (Permalink)

Storm damage in Lemay, MO

If you have clients in the Lemay, MO, area who are dealing with storm or flood damage, a storm restoration specialist can help, especially one as qualified as SERVPRO. Many of your clients may require restoration services following a disaster, and it is important to deal with a company that delivers not only on quick response times but also corporate assistance with the claims process. However, response time and claims assistance are only a fraction of the services provided.

1. Mitigation

Fundamental storm response must include mitigation practices to ensure that your client’s claim is not hung up on a technicality. Through board up, fencing and tarping services, your client’s property is protected from worsening existing damage as well as trespassers, animals and weather, ensuring a successful claim.

2. Cleanout

Before storm restoration and loss assessments can begin, it is necessary to clean out the home, ensuring that all damage is visible and known. It is not enough to remove excess water from flooding; debris must be removed and separated into actual rubbish and damaged insured items so that loss can be documented properly.

3. Restoration

Once proof of loss has been documented and all assessments and estimates approved, then it is time to move forward with the restoration work. This work may be extensive, requiring demolition and reconstruction, but in the end, your clients can return to their repaired home.

4. Claims Information Center

Beyond the services offered to your client, it is essential that you have access to the progress of the work and the claim. For you to understand fully the work being proposed, you can access the Claims Information Center and review similar claims as well as the progress on your own.

Storm restoration is a necessary solution to the misfortune severe weather can bring, and while it is your job as an insurance agent to help your clients rebuild through funding, it is the job of restoration companies, like SERVPRO, to restore the physical structure and help make the claims process as speedy as possible.

3 Ways To Stop Mold Growth in Your Warehouse

11/26/2018 (Permalink)

Mold damage in a Lemay,MO office building

Three Ways to Stop Mold Growth

As you probably know, mold can bring your business to a standstill. Even a few days of lost productivity may cost you thousands of dollars. To ensure you can continue to meet customer demands, you must have a strategy for finding water damage and stopping mold growth. Here are three critical components of that plan.

1. Find the Leaks

When water spills into places it isn’t supposed to be, mold finds the perfect place to take up residence. As such, you must be vigilant in finding leaks in your Lemay, MO, warehouse. When you are looking for water infiltration, you must inspect areas inside and outside your facility. Check gutters, basements, crawlspaces, toilets, sinks and other places where water is common. If you notice any leaks, repair them as soon as possible to deter mold proliferation.

2. Dry Wet Areas

Even if your warehouse doesn’t have any leaks, you may have wet areas that allow mold to grow. Specifically, if you use water in your everyday operations, you must be sure you regularly dry wet areas. If you don’t, these spaces may eventually sustain the sort of water damage that can encourage mold to reproduce and spread.

3. Remove Existing Mold

Mold prevention requires removing existing mold. While you are probably good at conducting business, you likely don’t have the expertise or equipment to handle mold cleanup. By contracting with a reputable mold-removal service, you can be certain you remove existing mold and stop the spread of mold spores. Remember, mold can ruin inventory, equipment, furnishings and structures. The longer you wait to begin mold remediation, the more damage you can usually expect.

As a business owner, you must keep your warehouse in tip-top shape. If you have water damage inside your warehouse, you can expect mold to begin to grow. With a proactive strategy, you can likely contain mold growth and shorten shutdown times.

Security Fencing: Why It’s Needed and How It Helps

11/19/2018 (Permalink)

Security Fences

It can be tempting to avoid putting up a security fence after a fire. After all, what more damage can be done? The truth is surprising. Curious explorers may be injured resulting in liability issues. Vandals may make the damage worse by terrorizing unaffected areas. Looters can walk away with wiring, equipment, etc. On top of all of that, security fences may be a requirement of some insurance companies.

1. Protecting People

Beyond requirements, a fence’s primary purpose is to keep people out. People have an ingrained need to question and be curious. Unfortunately, this curiosity can get them into trouble when exploring fire damaged properties. Worst yet, if you have not made every effort to secure your property, you may be responsible for any injuries sustained. A fence can eliminate this concern.

2. Securing Your Property

A security fence does more than protect you from liability issues; it also helps to prevent vandals from doing further damage to your already damaged property. Some people are notorious for entering not secured, derelict properties to tag them or do further damage. Without a fence, this additional damage would likely not be covered by your insurance.

3. Deterring Looters

Aside from vandals, you may be susceptible to looters or thieves without the proper security precautions. While a fire may damage a lot, it may also leave many things intact. For instance, copper wiring, electronics, and other equipment may be salvageable and therefore vulnerable to thieves.

4. Mitigating Further Loss

Security fencing is essentially part of the board-up and fencing services provided by reputable fire remediation specialist in the Oakville, MO, area. The use of fencing helps to mitigate further loss by creating a clear boundary around the property. This boundary demonstrates that you take the claims process seriously and that you are doing everything to reduce further loss.

A security fence may seem like the littlest piece of the complicated insurance claim puzzle, but it is a critical component. These fences provide safety for pedestrians, security for owners, deter looting, and essentially mitigate further claims issues. Securing your property after a disaster, like a fire, is a smart and often required decision.

How To Reduce Flooding on Your Property

11/18/2018 (Permalink)

Flooding property in Mehlville,MO

Areas Where You Can Make Changes To Prevent Major Flooding

With the increase in heavy rain events over the last 30 years, you may have noticed some outside flooding on your Mehlville, MO, property. The bad news is that there is nothing you can do to prevent a rain storm from deluging your land, but the good news is that there is plenty you can do to increase rain drainage. There are three main areas where you can make changes to prevent major flooding.

1. Around the Home

Drain spouts can be diverted to lead water into areas designed to absorb heavy runoff, such as rain gardens. A rain garden is a beautiful way to capture and use excess water. Native plants with a high tolerance for moisture are ideal. If you’re mulching your garden, use a heavier mulch that won’t float away as easily as lighter mulches will.

2. Around the Property

Adding a swale to your property can ease outside flooding issues. A swale is a depression in the landscape that redirects water drainage. This could be a natural depression or an excavated one. The purpose of the swale is to redirect the water to a point where it can be safely released, such as a dry well or a garden area with good drainage.

3. On the Driveway

Driveways can be made more flood-friendly by foregoing the cement pad and opting for more porous options, such as gravel, spaced paving, or a combination of the two. Drainage can also be created on the sides of the driveway, such as by installing driveway edging drains or channel drains.

Outside flooding doesn’t need to be a necessary evil on your property. A few preventive actions can greatly reduce the amount of flooding your property undergoes. You can make changes to the drainage on your home, your property, and your driveway to decrease flood damage. Prevent water damage before you need to call damage repair specialists.