Recent Water Damage Posts

Most Common Reasons Your Washing Machine Is Leaking Water

3/16/2023 (Permalink)

washing machine Noticing an usual sound with the washer could be a sign of malfunction.

An improperly functioning washing machine can be a major inconvenience. If you're noticing an unusual amount of water leaking from your washing machine, it may be time to have it repaired by a technician. There are many reasons why this could happen, but fortunately, they're most often easily fixed by a qualified technician who can inspect your machine and make any necessary repairs. Here are some common causes of washing machine leaks:

The Hose Clamp Needs Tightening or Replacement

If you're experiencing a leak from your washing machine, the first thing to check is whether or not the hose clamp needs tightening or replacement. A hose clamp is a metal band that wraps around the hose to prevent it from leaking. If your washing machine hoses are loose and leaking water, tighten them with pliers before replacing them completely if they continue to leak after being tightened.

Tub Seal is Damaged

The tub seal is the rubber seal that separates the outer drum of your washing machine from its inner spin basket. This is one of the most common reasons for leaks in a washer, as it can become damaged over time or even break completely if you're not careful when loading laundry into your machine.

If your tub seal becomes damaged, water will leak from around the rim of your washing machine during spin cycles and can cause damage to walls and floors underneath it. Fortunately, this part is easy to replace.

Faulty Water Pump

The water pump is the motor that pumps water through the system, and it's usually located in the back of your machine. The most common type of water pump is a belt-driven motor that uses rubber belts to transfer power from its shaft to other components like pumps or motors within the unit. If any one of these parts fails, you'll start seeing leaks around where they're located--usually at joints or seams where two pieces meet up together. If you suspect damage from this cause and want help identifying what needs replacing before buying new parts, call us today!

A leak from the Drain Hose

If you notice water leaking from the washing machine, it could be coming from the drain hose. This is a tube that connects your washing machine to your home's drain pipe and carries away any excess water during use.

In some cases, damage or wear-and-tear can cause the hose to leak; in others, corrosion may have built up on its interior walls over time, this is especially common when using harsh detergents.

The Washing Machine is Unleveled

If your washing machine is leaking water and you've checked the hoses and pipes, it's likely that your laundry room floor is uneven. The most common cause of this issue is when a washing machine has been moved from one place to another, but it can also happen during installation.

Call A Professional For Assistance

If you're noticing an unusual amount of water leaking from your washing machine, it may be time to have it repaired by a technician. If your washing machine has been leaking water for an extended period of time, or if a sudden burst of water leaked out of your washing machine and damaged your laundry room, call SERVPRO Oakville/Mehlville for all your water damage cleanup and restoration needs!

What to do when your toilet overflows

2/5/2023 (Permalink)

clogged toliet Toilets overflow causing serious issues and water damages

If your toilet overflows, it doesn't mean that you're going to have to buy a new one. There are ways to deal with this common plumbing problem, and they're easier than you might think.

Shut off the Water

At the first sign of water damage, shut off the water supply to the toilet. Turn off the main water valve that feeds your home, which can be found in your basement or crawl space. Shut off the water supply to the toilet at either its valve or tank, depending on which you find more convenient (if there's a valve for both).

If there's no way to shut off your toilet's water tank (or if turning it feels too dangerous), turn off a faucet nearby and fill up as many buckets as you need with clean water. Now use these for flushing purposes only. If possible, have someone do this so that both of you don't have to deal with any messes from overflowing toilets.

Turn off the feed valve to the overflow pipe

An overflow is one of the more common plumbing problems that you’re likely to encounter. While it may seem like a serious issue, you can usually handle a toilet overflow quickly and easily.

Once the water is turned off, next you want to turn off the water supply to the toilet. Turn off the feed valve to the overflow pipe and use a bucket or plunger to suck up all the water from the bowl, then empty it when you're done. This will help prevent water from overflowing into the floor causing more water damage.

Use towels on the floor to absorb water and prevent damage

If there is water puddles on the floor use old towels to absorb water and prevent damage. Use enough towels to soak up the excess water and protect your flooring. Don't leave the wet towels on the floor as it could cause more problems down the road. Keep the area free of debris to prevent slip and fall.

If you have a bathroom with tile floors, place the towels on top of each other, overlapping them slightly along their edges so that there are still gaps between them where water can drain through. Put them in a pattern around the overflow hole in your toilet bowl so that fluids that seep through can be caught by one of the layers of towels. This will help keep your floors dry even if there is still more water coming out of your pipes after you flush.

Bucket or plunger to suck up all the water from the bowl

Once the water is off the floor, use a bucket or plunger to suck up all the water from the bowl. This is probably your best option if you don't want to deal with a full toilet. Remove all the water from the bowl incase the toilet has to be replaced.

If your toilet has been overused or if there's been an increase in household traffic (such as company staying over), then try flushing less often until things return to normal. This will help prevent future overflows due to excessive use of your water supply system's capacity during peak times.

Use a Professional

If you're unsure about the problem, or if it seems like a more serious issue than your average clog, consider calling a plumber. A plumber can visit your home and assess the situation to determine whether it's something you can fix yourself (and what caused it in the first place). If so, they'll be able to teach you how to prevent future problems with your toilet.

When you are in need of a restoration company for your water damage, give SERVPRO of Oakville/Mehlville a call at the first sign of damage.

5 Steps To Prepare Your Business for the Next Winter Storm

12/1/2022 (Permalink)

Hand with black plastic glove cleaning a gutter with leaves Create a plan for regularly checking and clearing out gutters.

Follow These Five Steps

If you have a business in Bella Villa, MO, winterizing your commercial property for the colder months ahead should be a top priority once temperatures start to drop. Failing to properly protect your building can have high costs. A winter storm often brings heavy winds and snowfall that can do significant damage. To reduce the chances that you will need to hire disaster restoration professionals for the next spring thaw, follow these five steps.

1. Assess the Risks
Take a look around the property. Ask yourself: What kinds of risks could happen? For example, consider employee injuries and frozen pipes. Make any repairs that might be susceptible to structural stress or other types of storm damage.

2. Assign Responsibility
Another major part of preparing for a winter storm includes assigning roles and responsibilities to qualified staff and professionals. Figure out who is going to make the parking lot safe when it ices over. Additionally, if repairs are complex, decide which company you will call for assistance.

3. Plan for Each Threat
After identifying the wintertime risks your company might face, work with employees to create an action plan for each threat. If, for example, you have concerns about ice dams forming, create a plan for regularly checking and clearing out gutters.

4. Remember To Be Comprehensive
When you protect your building against storm damage, do not forget to be thorough. There are many potential locations for damage to occur. In addition to the roof, plumbing and HVAC systems should be other top concerns.

5. Prepare Your People
Preparing your property is important, but it is only half of the equation. The other half you have to remember includes the people who run the organization. Before the snow starts coming down, make sure you train everyone on any applicable procedures and have a way to communicate updates.
Running a business somewhere with harsh winters comes with unique challenges. Planning ahead can make things easier. You can help your company prepare for the next winter storm by following these steps.

What To Do If a Water Heater Leaks?

11/14/2022 (Permalink)

Close up of a water heater It's critical to understand what to do if your water heater leaks or malfunctions.

5 Steps to Take After your Water Heater Leaks

Water heaters are an essential part of your home. They heat water for showers and laundry, help keep you warm in the winter, and even provide hot water for cooking. However, just like any piece of equipment that runs 24/7, it's important to know what to do if your water heater leaks or breaks down. Here are some tips on how to handle a leaky or broken water heater.

First, shut off the water.

Shut off the water at the main valve. If you have a pressure tank, turn it to “off.” Or if there’s no pressure tank and your home has a well, go outside and shut off its valve as well. If you can't find your main valve or don't know how to turn it off, contact an expert; they will probably be able to help you locate it and guide you through this process safely.

Second, turn off the power to your water heater.

The next step in fixing a leaky water heater is to shut it down. This can be done by turning off the main power switch or circuit breaker, or by opening a cover plate over your water heater and flipping a lever on its electrical box so that you can't turn it back on again until you reset it. You'll also need to ensure that there's no gas running into your unit; if there is, turn off the supply valve for the gas line right away!

If there's no way of turning off both valves—either because they're inaccessible or because one is flooded—turning off power may be your only option for stopping leaks in progress.

Third, empty out your water heater.

The easiest way to drain water from a water heater is to open the drain valve on the bottom of the tank. If you don't see a valve, look for a small hole near the bottom. It should be labeled "drain."

To open the drain valve, use an adjustable wrench to turn it counterclockwise until it clicks into place. Then run your hand along the bottom of the tank to make sure there are no obstructions (like debris) in the way of allowing water to flow freely out of your tank.

The other option is to remove some of the water yourself using a bucket or container—but this isn't recommended unless you have a lot of experience with hot water heaters and know what you're doing.

Fourth, clean the area to prevent mold and mildew.

Once you've removed your items from the area, clean the area. This can help prevent mold growth and other unwanted things from developing if they were to encounter the water in your basement. 

Fifth, repair your water heater or replace it.

If any part of your water heater has been damaged or if there is too much rust on it, it may be time for a replacement. If this is the case, contact a professional plumber who can perform repairs and/or install a new one in its place. Repairing or replacing your water heater will prevent that unit from causing any more damage.

We hope this article has helped you figure out what to do if your water heater is leaking and what the next steps are. If you have any questions, please feel free to contact us!

Steps for Basement Flood Remediation

8/15/2022 (Permalink)

Drying equipment (dehumidifier and air movers (fans)) Flood restoration specialists have the equipment and expertise needed to fix a flooded basement.

How to Clean Up a Basement Flood

There are several things that can cause a basement flood. A broken pipe, leaking appliance, sewer backup, or heavy storm can all result in standing water in the lowest level of your home in White House, MO. There are several steps you should take when you discover such a problem.

1. Call the Professionals
You should never wade into standing water on your own. Flood restoration specialists have the equipment and expertise needed to fix a flooded basement. Once you make the initial call, they can arrive within hours to handle every step of the process:

  • Assessment
  • Extraction
  • Drying
  • Cleaning
  • Restoration

Take quick action to get the mitigation procedures started as soon as possible. A fast response can not only prevent secondary damage from the basement flood but also makes your home livable again in a shorter amount of time.

2. Review Your Insurance Policies
Your homeowner's insurance coverage may be able to save you a lot of the out-of-pocket expenses associated with flood remediation. Call your provider as soon as you can. The company will send an adjuster to survey the damage and come up with an estimate of how much your policy covers. Be sure to have the restoration company's detailed assessment on hand to support your claim.

3. Research Prevention
Once the flood damage in your home has been mitigated, it makes sense to look for ways to prevent future mishaps. Talk to the technicians about ways to keep water out of your basement, and invest in a reliable sump pump that can quickly get rid of any water that does enter. Ask neighbors with similar floor plans about the steps they have taken to make their basements more resistant to flooding. Your insurance agent may also be able to provide tips on upgrades you can make.
A basement flood can make a big mess, but quick remediation is the key to keeping it from getting out of hand. Act quickly to get the service and support you need.

What Types of Water Damage Are Covered By Your Homeowners Insurance?

7/28/2022 (Permalink)

Flood cut performed on drywall, latter and an air mover in the hallway of a home Water damage in a home in Mehlville, MO.

Which Water Damage Types Are Covered by Your Homeowners Insurance?

If a flood has occurred in your Mehlville, MO, home as the result of a broken pipe or appliance, then you will need to file an insurance claim to cover repairs. Because these can be costly, you may be wondering exactly what is included in your insurance policy. The following are a few types of damage that you might be dealing with.

1. Initial Damage

Initial damage occurs immediately after the pipe or appliance is broken, as soon as the water enters the home. This can include damage to a variety of items, such as electronics, furniture or paper items. This is almost always included in your insurance coverage, as long as the cause was not preventable.

2. Secondary Damage

Secondary damage that occurs due to the flood in your home is often included as well, as long as mitigation and repairs were performed in a reasonable time. This can include structural damage such as rotting or warped wood as well as the growth of mold and mildew.

3. Gradual Damage

If the pipe has not broken suddenly and instead caused damage through a persistent leak, then this is considered gradual damage and will likely not be included in your insurance policy. Because it is expected that the homeowner will perform proper maintenance, if you have noticed a leak and not bothered to have it repaired or you have not done regular inspections, then the insurance company may determine you are at fault.

4. Broken Pipes

Even if it was sudden and accidental, the insurance company will usually not cover the costs to fix broken pipes. This is generally seen as normal maintenance for the home, so you, as the homeowner, will more than likely be responsible for any necessary repairs or replacements.
To prevent the damage from getting worse, excessive water should be removed from your home immediately. A water damage remediation company can help fix the source of the flood, make repairs on your home, and salvage many of your belongings. Luckily, your insurance will likely cover most of the costs.

5 Ways To Prevent Your Pipes From Freezing

7/2/2022 (Permalink)

Pipe system covered with insulation Any pipes located in colder areas of your house, such as the basement or attic, should get extra insulation.

5 Ways To Avoid Your Pipes Freezing

Even if you live in a warm climate, you still have to worry about frozen pipes in your home. In fact, those who live closer to the Equator may be more vulnerable to this problem, as they may not have taken the steps necessary to protect their pipes.

If pipes get too cold, they can burst and cause severe flooding. While emergency restoration professionals can help you if a disaster occurs, you can avoid pipe freeze entirely by following the below suggestions.

Open Interior Doors

Pipes are often in cabinets that get cold in a hurry. Keep cabinet doors open so heat from the rest of the house can reach the pipes. Opening all of your interior doors can also boost the flow of heat throughout your home.

Apply Insulation

Any pipes located in colder areas of your house, such as the basement or attic, should get extra insulation. You can simply place fiberglass or foam rubber sleeves around pipes to keep them warm. You can add insulation to the ceilings or walls surrounding the pipes, as well.

Add Heating Tape

You can also use heating tape to prevent frozen pipes. This tape works best when placed on small sections of piping that you can easily monitor. Be sure to follow the instructions when using heat tape, as it can be dangerous if utilized improperly.

Keep the House Warm

Pipes are less likely to freeze in warm homes. Seal up any holes or cracks in your house that can let in cold air. You should also keep your heat on at all times, even when nobody is home.

Let the Faucet Drip

A frozen pipe bursts due to excess water pressure. You can relieve this pressure by slightly opening the faucet connected to the pipe in question.
Frozen pipes can have a disastrous effect on your Bella Villa, MO, home. Thankfully, you can avoid this issue by keeping your pipes sufficiently warm.

Important Facts About Category 3 Water Damage

12/11/2021 (Permalink)

Flooded water, black water enters a home Flooded home in White House, MO.

Facts to Know About Category 3 Water Damage

If your White House, MO, home has suffered flood damage, you may not know where to begin when it comes to cleanup efforts. Floods caused by torrential storms can be especially devastating and introduce what is called black water into multiple areas of your house where it can ruin floors, drywall and furniture. If you have never dealt with an event like this before, there are several important facts you may want to learn about outdoor flood water and why you will likely need professional help to clear it away.

It May Contain Sewage

Flood water that originated from an outdoor source is typically graded as category 3, which means it is contaminated with toxins. One of the most common is sewage, which can come from a variety of sources during a flood:

  • Overflowing underground sewers
  • Pet feces from backyards
  • Malfunctioning residential septic tanks

Water that is contaminated with sewage can make you ill if it comes into contact with your mucus membranes, so it is best to call in a professional flood damage and sewage cleanup service for help if black water enters your home.

It Can Cause Rapid Mold Growth

Once black water from an outdoor flood rushes into your home, the resulting moisture and increase in humidity can cause black mold to grow within 24 hours of the initial event. This type of mold is usually quite invasive and can grow on furniture and behind walls, especially in the case of drywall, as this building material absorbs water quickly. It is a good idea to have your home checked for mold once professionals drain it and to ask that a flood cut be performed to inspect interior walls.

Harmful Chemicals May Be Present

Category 3 water can contain chemicals from treated sewers, overflowing septic systems and other local sources. These chemicals may be caustic and will probably need to be removed by professionals who have the safety equipment and know-how to do the job safely.

When black water floods your White House, MO, home, the resulting damage can be disastrous. However, when you understand the dangers, you can keep yourself and your family safe until help arrives.

The 4 Don’ts of Water Damage

11/25/2021 (Permalink)

Two air movers placed on stairs with wet carpet floor. Water damage in Mehlville, MO.

The 4 Do's and Don'ts of Water Damage

A broken pipe creates many concerns for homeowners, and while it is instinctual to protect your belongings, that instinct can lead to injury or further damage. The list of don’ts below may help you minimize health risks while mitigating concerns over your belongings.

1. Do Not Use Electronics

While most people are preoccupied with the immediate risks to property, they may ignore the dangers of submerged outlets and water-soaked wiring. Plugging in or trying to use electrical appliances and tools may come with the threat of shock and electrocution. If you are uncertain of the safety of your home, you can seek help from a disaster specialist in the Mehlville, MO, area who can assess your property for any potential hazards.

2. Do Not Ignore Damp Fabrics

While a broken pipe can be overwhelming, you shouldn’t let it distract you from other threats to your property. Ignoring damp fabrics, for instance, can lead to mold growth, and it may also cause irreversible damage to hardwood floors and other surfaces. It is essential to remove wet materials and hang them somewhere to dry.

3. Do Not Leave Wet Dyed Items on Floors

Items like books and magazines may also stain and distress floors, countertops, and furniture. Their colorful bindings and pictures can bleed deep into porous surfaces if left to soak and dry on their own. Also, as paper is a porous substance, it can be a source of mold and mildew growth.

4. Do Not Handle Items without Protection

The buildup of water in a home can also lead to contamination, depending on the origin of the pipes. For instance, flooding from sewer lines can fill a house with black water, which is water conducive to bacteria growth. Unless you know the water classification, assume that water is contaminated and that you must wear protective clothing to handle any affected items.

A broken pipe presents many potential hazards for homeowners, and while it is easy to know what you should do, like removing excess water, it is less obvious what you should avoid. The above list of don’ts may help you avoid risks while mitigating your home repair.

3 Water and Sewer Problems Building Owners Can't Afford To Ignore

9/27/2021 (Permalink)

Hole in ceiling due to pipe burst. When commercial properties experience pipe troubles and water-related damages, it's time to call on a professional cleaning service in Mehlville.

Many plumbing issues commercial property owners encounter can't be solved with a plunger. Many common sewer system problems cause serious water damage in buildings throughout Mehlville, MO, Even a seemingly minor issue such as leaking pipes can turn into a major water-related disaster. This is why it's important to use a professional cleanup company for these situations.

1. A Pipe Break

In most cases, repairing a plumbing system is less expensive than replacing one. For instance, broken copper pipes result in water leakages. Instead of a replacement, these lines can be repaired with the right commercial-grade tools, equipment, and resources. From a maintenance standpoint, this is good news because it extends the system's lifespan and reduces the need for a costly replacement in the near future. Additionally, insurers often cover water-related damages due to broken pipelines.

2. A Leaky Pipe

The problems with leaking pipes are often slow and gradual to develop. If this issue persists over an extended period of time, it can cause extensive damage to your building. Look for these signs of water damage to your ceilings, floors, and walls:

• Water stains
• Lumpy ceiling tiles
• Warped walls

Additionally, you may notice leaks coming from the faucets, sprinkler systems, and HVAC units. There are also invisible leakages that occur in underground pipe systems. In all cases, leaks can lead to issues ranging from high water bills to mold infestations.

3. A Toilet Backup

A backed-up toilet is one of the most unpleasant plumbing problems a commercial property can experience. This issue normally occurs when foreign objects get flushed down the commode. In more serious cases, you may have tree roots blocking the sewer line or blocked plumbing vents.

When commercial properties experience pipe troubles and water-related damages, it's time to call on a professional cleaning service in Mehlville. Problems with broken copper pipes, leaking pipes, and toilet backups often require expert attention. The sooner you get the hazards resolved, the sooner you can get back to focusing on what matters — running your business.

Beginner's Guide to the Three Types of Flood Water

8/19/2021 (Permalink)

two air movers and a toilet Drying equipment in a Bella Villa, MO bathroom.

The Three Types of Flood Water: A Beginner's Guide

When water floods into your Bella Villa, MO, home, you likely have a lot of thoughts and concerns. How much damage will there be? How long will the restoration take? Who should you call? It may take a while for you to get all of your questions answered, but working with a water damage restoration team may make the process a little simpler. This team of specialists will help you figure out which category your flood falls into:

  • Clean Water
  • Contaminated Water
  • Sewer Water

Use this guide to better understand the different categories of water that may be in your home.

Category 1: Clean

Clean water usually comes from a broken supply line. A leaky faucet could also result in clean water filling your home. Typically, damage caused by this type of flood is normal water damage. You may have to dry out your possessions, but there should be little cleaning necessary. If this water isn't taken care of quickly, however, it can start to degrade into dirtier categories.

Category 2: Gray

As water becomes contaminated with bacteria and viruses, it changes into gray water. This type of flooding may come from overflow from appliances, like dishwashers and washing machines, or from sink drains and clean toilets. This type of contaminated water should not be ingested but otherwise shouldn't cause too much physical harm. If not addressed quickly, it can degrade into the final category.

Category 3: Black

Black water is the dirtiest flood source that can fill your home. This water may come from sewage backup, feces-filled toilet overflow and flooded rivers or streams. The cleanup process is typically more in-depth, and you may even have to throw away a lot of your possessions.

No matter what type of water fills your home, you want to take care of the issue as quickly as possible. The longer water is able to sit, the better chance there is of some type of contamination taking place. Working with a professional team is imperative whether you're dealing with clean or contaminated water.

To Keep or Not To Keep Your Water-Damaged Carpet

7/8/2021 (Permalink)

two air movers placed on stairs, wet carpet Water damage to carpet on stairs.

When dealing with residential water damage in Bella Villa, MO, no issue can seem as daunting as assessing the damages to patches of carpet affected by water. Whether due to a pipe break or a natural disaster, water damage can become a nuisance to clean. However, depending on the type of water damage incurred, you may be able to rescue much of your flooring with some quick thinking and a careful approach to the issue at hand.

Inspect the Water Source

Though any sitting water can cause problems without proper restoration, some water damage can be easily and safely cleaned. “Clean water” damage can come from a number of sources:

  • Overflow from a sink or bathtub
  • Broken appliances like dishwashers
  • Water supply ruptures and malfunctions

In general, water sources that otherwise provide drinkable water constitute clean water. Such damage usually is easier to restore and proves safe to clean rather than replace.

Begin Work Quickly

Whether dealing with minor or large-scale water damage, working efficiently to repair it is crucial if you want to avoid more serious damages. Clean water can sit safely for roughly 24 hours, but after that point, even water from a clean pipe break may become grey or even black water that is more contaminated and cause damage that is more difficult (or even impossible) to restore. Restoration specialists can help expedite the recovery process and ensure safe cleaning.

Know When To Toss It

Replacing damaged carpet may be expensive, but keeping it in your house may later become even costlier. Damaged padding left unchecked can hide and contribute to damaged subfloors. This, in turn, can lead to structural damage as it wears through.

Water damage is never pleasant to repair, but understanding its causes and effects can keep it from seeming an unmanageable disaster. If treated quickly enough, you may find your home’s pipe break is not a total wash.

5 Steps to Take When Your Basement Floods

1/6/2021 (Permalink)

Completely flooded basement. A visible line is showing maximum water level higher than 7 feet. Basement flood in Oakville, MO

Five Steps You Need To Take Right Away

A major storm can cause dry land to be suddenly inundated with water. When that happens, all of that water has to go somewhere. Unfortunately for many homeowners, that somewhere is often in the basement. If you have a basement flood in your Oakville, MO, home, here are the five steps you need to take right away.

1. Wait for Water To Recede
If the ground outside is still saturated and water is still pooling up or flowing over land that is usually dry, wait for the water to recede before trying to get it out of your basement. You may be surprised how much the water level in your basement goes down before you even do anything about it.

2. Get the Water Out
If your basement is still flooded, it’s important to get that water pumped out. In some areas, the fire department will take care of it for you or you can purchase your own pump to be ready anytime it happens. A wet-dry vacuum may be enough to do the job if your basement flood recedes to little more than a puddle.

3. Call Your Insurance Company
If you’ve purchased flood insurance coverage, call the company to report the loss. Even if you don’t have flood insurance, there may be coverage if they determine the water is coming from a source other than outside or underground, such as a leaking pipe or backed-up sump pump. It never hurts to call and ask.

4. Remove Wet Items
Any saturated items you can get out of the house should go right away. Leaving sopping wet carpets and furniture in place can lead to mold and other problems down the line. Be extra careful around electrical outlets and when removing any electrical equipment.

5. Dry Out the Basement
You can use dehumidifiers and fans to dry the basement out in the interim, but it’s still a good idea to have water damage restoration experts come in for a thorough cleaning and dry out.
A basement flood is certainly an ordeal, but it’s nothing you can’t get through if you simply take it step by step.

4 Ways To Find a Shower or Bathtub Leak

11/19/2020 (Permalink)

Leakage of water from a shower cabin with glass wall that is damaged Visually inspect your shower for obvious signs of a shower pan leak

Four Things To Determine If You Have A Water Problem In Your Bathroom

Since bathtubs can hold many gallons of water, a bathtub leak can be a major cause of concern for a homeowner. If you suspect a leak in your bathroom, it is important to figure out where it is coming from to avoid further damage. Here are four things you can do to determine if you have a water problem in your bathroom.

1. Smell the Room
Excess water can lead to mold and mildew, both of which have musky odors. If your bathroom smells like an old carpet shortly after cleaning it, you could have mold or mildew lurking in your surroundings.

2. Look for Signs of Mold
Mold exists in a variety of shapes, sizes, and colors. Regardless of the species, mold indicates a moisture problem and should be dealt with promptly. A bathtub leak can leave the floor moist, and mold can begin forming in moist areas in as little as 24-48 hours.

3. Inspect Your Shower Pan
Visually inspect your shower for obvious signs of a shower pan leak. If your shower pan looks fine, but you suspect a leak in the area, perform a shower pan test by plugging the drain and filling the pan with water. Check the water after 24-72 hours. If the water level is not that same as the original, you may have a leak in your shower pan.

4. Check for Symptoms of Water Damage
Water often leaves visible signs of damage. Common indicators of water damage include warped walls, baseboards, floors, and linoleum that is coming loose from the sub-floor.
As a homeowner in Oakville, MO, you will want to keep your home in as good of shape as possible. Since a bathtub leak can cause additional damage over time, it is important to fix any problems as soon as you notice them. A professional water remediation company can help restore your home to its pre-damaged condition as quickly as possible.

3 Steps for Cleaning Up a Water Heater Leak

10/6/2020 (Permalink)

leaking water heater If you experience a broken water heater, follow the steps above

Broken Water Heater? Follow These Steps

Many homeowners fail to realize the importance of their water heater until it’s no longer working. Unfortunately, a leaking water heater quickly brings this appliance to a homeowner’s attention due to the extent of damage. If you’ve just experienced a failed water heater in your Lemay, MO, home, here are three steps for cleaning and restoration.

1. Stay Safe
Water damage situations can be unsafe in many ways. Before attempting to cleanup, ensure that it’s safe to stay in your home. You shouldn’t use any electrical appliances because there is the risk of electrocution. It is okay to unplug appliances and move them away from water, if possible. A leaking water heater can also create a situation where slips and falls are very likely. Assess your situation to make sure you can safely accomplish basic cleanup efforts.

2. Remove Water and Belongings
If it’s safe to stay in your home, there are a few simple things you can do to minimize damage. First, clean up excess water around the water heater with a wet-dry vacuum. Don’t use a regular household vacuum to soak up water. If you don’t have a wet-dry vacuum, use towels or a mop. Next, remove rugs, loose items, cushions and other belongings away from the water-damaged area. Wet carpet is generally not salvageable so it’s best to pull up the carpet to adequately dry the floor.

3. Contact Professionals
Some home repairs can be handled by homeowners; however, it’s generally advised to leave plumbing repairs to a professional. Water damage can be expensive and you want to make sure your leaking water heater is fixed as soon as possible. If the water leak is extensive, contact a water cleanup and restoration company. While each water emergency is unique, a restoration company will typically follow the same basic cleanup procedures. These procedures include inspection, water extraction, drying, cleaning, sanitizing and restoration.
If you experience a broken water heater, follow the steps above. These steps will decrease water damage and restore your home as quickly as possible.

Avoiding Secondary Water Damage

8/19/2020 (Permalink)

Mold colonies When water is introduced a spore can grow into a colony very quickly

It Is Critical You Address A Moisture Problem As Soon As Possible

If your White House, MO, commercial building has suffered water damage, you may be wondering what you can do to restore your space while saving on further cleanup costs. While water is a destructive force on its own, the damage caused by residual moisture can far surpass the initial effects of a burst pipe or undetected leak. Since black mold and other fungal infestations sometimes set in as soon as two days after wetness infiltrates surfaces, it is critical that you address a moisture problem as soon as possible.

Secondary Damage
Molds exist in every environment and travel in the form of tiny spores. When spores land on surfaces with an adequate composition and moisture level, they grow into colonies that give off further spores and cause structural damage to vulnerable areas. Surfaces that are likeliest to host mold colonies include:

  • Wood
  • Cardboard
  • Fabrics and upholstery
  • Wallpaper
  • Other organic, pulpy materials

Although many molds, including black mold, give off a distinct, musty odor, the lack of an odor should not be taken as a sign that no mold is present. Detecting an infestation can be difficult when attempted alone, so you should contact a professional if you suspect you may have one.

The best way to deal with secondary damage is to prevent it from occurring in the first place. After removing visible water from your building, you should concern yourself with controlling humidity in the air. Since high humidity and moisture can cause mold growth even after an area has seemingly returned to normal, you may want to hire a professional with access to specialized monitoring equipment. Many insurance policies cover water damage so you should check your coverage as soon as possible after a leak or pipe burst.
Black mold and other secondary effects of water damage are serious concerns for any commercial property owner. Make sure that you know how to prevent them from hurting your business and don't hesitate to contact help.

3 Things Not To Do After a Flood

5/23/2020 (Permalink)

Flood cut performed in a wall due to pipe ruptured in between walls Water damage in Mehlville, MO

3 Things Not To Do After a Flood

After a broken pipe causes a flood in your Mehlville, MO, home there are a few things to remember. Avoiding these mistakes can help you get your residence restored back to pre-water damage conditions quickly and safely.

1. Don’t Let the Water Sit

When you have flood water in home areas it’s important to clean it up as quickly as possible. Letting water sit gives it a chance to seep into the space and cause additional damage. Left to long water damage could turn into issues such as crumbling drywall, warped wood, and even mold problems. In many cases a pump or water rated vacuum can be used to siphon the water out of the area. If you’re unsure of the best way to remove the water it’s best to contact a professional for help.

2. Don’t Ignore Safety

When dealing with a broken pipe in your home it’s best to remember to take the proper safety precautions. Turn off electricity to the affected area until a professional can determine that it’s safe. You may also want to wear protective gear such as boots, gloves, masks, and clothing covers to prevent skin contact with potentially contaminated water.

3. Don’t Forget To Ask for Help

It’s important to remember to contact a local water damage restoration service anytime you have flooding in your home. These licensed professionals have the tools needed to quickly remove the water and dry the area. They can also assess the damage and make any repairs that may be needed. Other services a restoration team may offer include item cleaning and the ability to work with your insurance agent to document the damage.

Remember when dealing with a broken pipe it’s important to get the damaged cleaned up as quickly as possible. Don’t forget to take the proper safety steps, and contact a professional for help. Following these guidelines can help you get your home back to pre-damage conditions quickly and safely.

The Danger a Flood Poses to a Company's HVAC System

5/10/2020 (Permalink)

Technician looking over a gas furnace with a flashlight before cleaning it. A furnace should only be started again by a certified HVAC contractor

The Danger a Flood Poses to a Company's HVAC System

A broken water pipe or a flood imperils many valuable items in your business. Water damage can wreak havoc with an electrical system or ruin old paintings. A furnace flood in White House, MO, could cause significant harm to the calibrated elements of the company's HVAC system. The following components could suffer damage:

  • Compressors
  • Switches
  • Electrical connections
  • Heating elements

A flooded furnace is both a potentially expensive and dangerous situation. The services of a qualified water mitigation franchise are needed to stabilize the area. The initial steps should concentrate on preventing additional damage. People should be aware of the risk of electrical shock as well as the possibility of gas fumes. All power to the unit should be shut off as soon as possible.

Cleaning After a Furnace Flood
Advanced cleaning techniques by trained technicians are called for to address the impacts of water damage to a furnace. All surfaces of the system will need to be cleaned and disinfected before the unit is put back in use. A HEPA vacuum may be needed to clean the unit. Air duct cleaning removes the impurities and potential pathogens from the flood and protects against further contamination of the entire building. It's possible certain parts will have to be replaced, including the furnace filter. The unit should only be turned on after everything has been cleaned and put back together. The unit should only be started again by a certified HVAC contractor.

Restoration After Water Damage
A furnace flood is just one of the many scenarios possible with water damage to a commercial building. An experienced water mitigation team should be skillful at addressing situations both big and small, and common and unusual. Challenges might include the cleaning of contents, the drying of documents and photographs, and the restoration of electrical items. Techniques such as foam cleaning, abrasive cleaning, and immersive cleaning might be called for depending upon the situation.

6 Steps To Follow After Unwanted Water Has Entered Your Home

4/20/2020 (Permalink)

Woman calling while collecting water droplets leaking from ceiling at home Whether from broken pipes, toilet overflow or storm flooding, it’s important to act quickly when your home has unwanted water present.

Damage Can be Minimized by Following These Six Steps

Water damage to your home in Melhville, MO, is never a welcome occurrence. Whether from broken pipes, toilet overflow or storm flooding, it’s important to act quickly when your home has unwanted water present. Damage can be minimized by following these six steps to assess and remedy the situation.

1. Identify the Source

Locate the source of the intruding water and stop the flow, if possible. If it’s coming from a burst pipe, plumbing fixture, or appliance, shut off the source. You may be able to do this locally, such as closing the valves under a sink or at the base of a toilet, or you may need to shut off your home’s main water supply. If you can’t identify the source, it is recommended to seek professional help immediately.

2. Shut Off Power

Staying safe is imperative when evaluating water damage. Water and electricity are a dangerous combination. Unplug electronics and turn off power to the home if there is pooling moisture present.

3. Begin Water Cleanup

Get rid of standing water by any means available. If there is a safe power source, a shop vacuum can quickly remove any liquid. A sump pump is useful if there is a large volume of standing water in a basement. Buckets can be utilized for bailing water when electricity is not accessible. Use mops and towels to soak up remaining moisture. Remove saturated items such as area rugs and upholstered furniture.

4. Start Drying

Utilize fans to circulate air. Open windows and doors if weather conditions allow. If large areas are impacted, a dehumidifier can help speed up drying.

5. Dispose of Damaged Property

If they have gotten wet, some items cannot be salvaged. Responsibly get rid of permanently damaged property.

6. Clean and Disinfect

Many sources of water such as toilets, sewers and flooding following severe weather are teeming with harmful bacteria. Carefully clean and disinfect all affected property once it is completely dry.

The key to working with water damage is acting quickly. By removing all water, completely drying, cleaning and disinfecting all items and surfaces involved, you have a better chance of minimizing losses.

What To Know About Category 2 Water Damage

1/31/2020 (Permalink)

Wet carpet in an office Flooded office in Bella Villa, MO

What To Know About Category 2 Water Damage

If you think there’s a chance you may need a water pipe repair at your Bella Villa, MO, business then you may be wondering what to do, and what you should know before hand. One of the first things to understand is that flooding is categorized by water type. Here’s what to know if you experience a category two type water leak.

1. What The Water Categories Mean

Water is broken into three categories to help professionals know what type of restoration needs may be necessary after water damage occurs. Category one is clean water. This is typically water that has been rated safe for consumption. Category two water contains minor contaminants such as soap, cleaners, food particles, or other non-harmful substances. Category three is any water that may have come into contact with sewage.

2. What Category 2 Water Might Look Like for a Business

If you have a category two water pipe repair need at your business you may be wondering where this type of water could come from. It’s most common to see this type of water in a flooded space in areas such as the break room where there may be a dish sink or washer of some kind. It may also occur in manufacturing facilities where product need to be washed, or in restaurants around the utility or food preparation sinks.

3. What To Do About Water Damage

In the event you do experience water damage at your place of business it’s best to contact a local water damage restoration service as quickly as possible. These professionals can clean up and fix any damages left after a broken pipe, while also helping to prevent related problems such as mold.
When facing a possible water pipe repair, it’s important to know what type of water category the flooding falls under. Category two contains water that has minor contaminates such as soaps or cleaners in it. If a leak does occur it’s best to contact a restoration service to have the issue fixed as quickly as possible.

Do’s and Don’ts For Handling Water Damage From Broken Pipes

8/19/2019 (Permalink)

Water damage in a Mehlville, MO home

How to Handle Water Damage From A Broken Pipe

You were washing dishes the other night in the kitchen, or maybe you were brushing your teeth in the bathroom. Maybe you started doing laundry. Perhaps you were doing nothing at all, but the next thing you know, there’s water all over the floor and it’s rising. You have a broken pipe in your home in Mehlville, MO. The question is, what next?

What Not to Do

Although you may be unsure of what to do and you may even be panicking, here are tips of what to avoid:

  • Remove standing water by using your vacuum cleaner
  • Use electrical appliances while standing on wet floors or carpets
  • Spread newspapers on the floors
  • Enter rooms with structural or electrical damage
  • Lift any carpeting that is tacked down

While cleanup is a priority for you, your personal safety is even more important, and there are more efficient ways to handle the cleanup.

What to Do Instead

The following are guidelines for cleanup when you have a broken pipe:

  • Mop the floors or blot dry with towels to remove standing water
  • Remove area rugs from wet floors and place outside
  • Remove any wet fabrics and hang up to dry
  • Wipe any wet furniture
  • Use the ventilation system to allow the affected area to dry more quickly

In some cases, you may need the services of an emergency restoration company to assist with cleanup after flooding from a broken pipe has resulted. A company like that is Here to Help and can make the damage look “Like it never even happened.”

Water in home, particularly when it’s caused by a plumbing problem and damages your property, is never welcome. It’s easy to panic and do the wrong thing, making matters worse. There is a right way and a wrong way to handle the situation, and taking the correct steps can prevent further problems for you during the cleanup process.

2 Things You Should Know About Drain Cleaners

6/10/2019 (Permalink)

All drain cleaners are not created equally

Millions of homeowners are surprised by a clogged drain each year, and most of them reach for one of the more common chemical drain cleaner bottles they have on hand or can find in one of the big box stores. While the cleaner may be adept at clearing away a small clog in a toilet or sink, the liquid and chemical granules can do major damage to household pipes in some cases. Here are two things to beware of when you use chemical drain clearing products.

All Cleaners Are Not Created Equally

The majority of drain cleaners fall into one of three categories:

  • Acids such as muriatic or sulfuric
  • Oxidizers such as bleach or nitrate
  • Caustics such as potash or lye

Though they all work with a heat-producing reaction to the area around them, there are differences in clogs that can alter the productive nature of the process. Some hair, toilet paper, or grime clogs may easily break down when the heat interacts with them, while oils, fats, and toy cars may not break down when the heat is introduced. In fact, this type of clogged drain may become more embedded in the pipe as it melts and reforms. If the clog worsens, call a water removal specialist to help in the sewage cleaning process.

Old Homes Have Fragile Pipes

As plumbing pipes age, they can develop stress fractures, movement cracks, and thin spots. If the clog occurs near one of these weak points and a heat or pressurized chemical cleaner is introduced, the pipe may burst or warp from the pressure. The combination of heat and force could also cause the pipe to burst, thus multiplying your water damage problem.

A clogged drain in your White House, MO, home may bring a moment of frustration, but if you use a cleaning solution on your drain, it could cause additional damage. Knowing the facts about how drain cleaners work can keep your plumbing pipes intact.

How Does Category One Water Differ From the Other Types?

4/20/2019 (Permalink)

All types of waters causing damage to your commercial building are not created equal.

All types of waters causing damage to your commercial building are not created equal. In fact, the differences in the liquids can be difficult to detect, so restoration industry professionals have established three categories. Be careful, though; to differentiate the clean water from the contaminated water may require a professional evaluation prior to cleanup. Here are the differences in each category.

1. Fresh Water

Water in category one is most often the result of a broken water supply line inside your building and is considered clean. You can frequently tell that this water is clear and has come straight out of the broken pipe simply by looking. You won’t find bubbles, cloudy areas, or dark patches in the water. However, if the category one water is allowed to sit for more than 24 hours, it then changes classifications and becomes category two water due to a possible mold or microbe infestation.

2. Gray Water

Water damage caused by category two flooding is considered gray water damage. Although it may often look like the clean water found in category one, this type of liquid typically contains chemicals, soaps, or dirt from baths and appliances. A category two water event does not contain any solid waste, but the area still requires disinfecting.

3. Black Water

Category three, or black water, is considered to be highly contaminated and therefore, holds the greatest possibility of serious heath risks. This liquid often comes from toilets, sewers, flooding, or heavy storms. Water damage cleanup and remediation teams wear protective clothing when dealing with this type of water. Disinfection of the area is a must after this liquid has invaded the building.

Floodwaters can bring any of these three types of water into your commercial building in Oakville, MO and knowing what category you are dealing with can be central to the way the area is cleaned. If you aren’t sure if you have clean water, be safe and call in a team of water remediation experts.

4 Tips to Help Prevent Freezing in Your Pipes

3/23/2019 (Permalink)

There are a few pipe freeze prevention steps you can take to keep your home safe during the colder weather.

4 Tips To Help Prevent Freezing In Your Pipes

Due to the cold temperatures in Oakville, MO pipe freeze prevention can be important for your home. These four tips are often recommended to help prevent water damage to your plumbing.

1. Leave the Faucet Open

One often recommended step to prevent frozen pipes is to leave the faucet slightly open. Allowing water to drip keeps it in a moving state which may make it more difficult to freeze. In the event the water does freeze, having a slightly open faucet will also give water a place to go as it expands, potentially preventing a burst pipe.

2. Insulate at Risk Pipes

Another often used step in pipe freeze prevention includes insulating any pipes that me be at risk of colder temperatures. Pipes may still be able to freeze if the area outside is cold enough, however traveling through the installation may slow the process, and allow you to catch any potential problems in time.

3. Keep the Temperature Around Pipes Above Freezing

Many experts recommend keeping the temperature around at-risk pipes above freezing. This can help the water maintain its liquid state, and avoid potential problems.

4. Turn off Water in Unneeded Areas

In many cases you may be able to turn off the water all together to unused portions of the home. This may include outdoor areas, or basements where the room temperature is difficult to control. If you do end up with a burst pipe then you can call a water damage restoration service to help with any repairs.

There are a few pipe freeze prevention steps you can take to keep your home safe during the colder weather. They include leaving your faucet open, insulating at risk pipes, keeping your home temperature above freezing, and turning off water to any unneeded areas such as outside. If you to experience a pipe break or any water damage, a water restoration professional may be able to help.

How Often Should You Replace Bathroom Supply Lines?

12/30/2018 (Permalink)

You decide stainless steel supply lines vs PVC supply line

Bathroom supply lines are available in solid and flexible materials. The longevity of a supply line depends on the material and installation. Find out more about different types of lines and common causes of supply line damage.

Supply Line Materials

The material and texture of a supply line will affect how long it is likely to last. Solid supply lines can last for decades, whereas flexible lines are less durable and more affordable to replace. Choose from the following materials:

  • Braided stainless steel
  • Chromed copper
  • Copper
  • CPVC
  • Flexible Copper
  • PEX

Solid copper lines are much more expensive than solid CPVC lines or flexible materials. In general, solid lines are desirable for long runs, and flexible lines are better suited for short runs.

Supply Line Warranties

The warranty on a supply line depends on the material and manufacturer, and can range from five years to a lifetime. This includes:

  • Copper lines that can last for decades and may have lifetime warranties
  • Plastic lines with 5- to 8-year warranties
  • Steel braided lines with warranties from 5 years up to a lifetime

Factor in the warranty on any type of line you choose to install. This can provide protection against a premature supply line leak.

Supply Line Damage

Supply lines may break or succumb to a particular type of damage due to the line material. Several common types of damage involving lines and fittings include:

  • Corroded braided metal hoses
  • Separated brass barbed fittings due to stress corrosion
  • Broken plastic coupling nuts
  • Burst supply lines

All of these types of damage can cause a bathroom leak and Category One water damage. Replace the line and connections, and contact water damage restoration specialists.

Replace lines if you experience a pipe burst or other supply line damage. Depending on the material, a homeowner may want to complete this replacement or hire a plumber in Oakville, MO.

Chemical Versus Non-Chemical Drain Cleaners

10/8/2018 (Permalink)

Sewer backups manifest first in tubs and floor drains in the lowest points of the home

When showering results in an unintended bath or your sink looks like a pond in Oakville, MO, it is fairly safe to assume that you have a clogged drain. Should you choose a chemical drain cleaner? What are the other options?

Chemical Drain Cleaners

Advertisements for drain and sewage cleaning lead consumers to believe that using chemicals to dissolve a clogged drain are best. However, this may not always be the case.

  • Cleaners use acid, oxidizing or caustic chemicals to create heat, which in turn breaks down the built up materials. Once the clog has weakened, the materials such as hair, fats, oils and grease are flushed down the pipe.
  • There are negatives to using these types of cleaners. First, the clog may get stuck further down risking a burst pipe and the need for a professional water restoration company. Second, chemicals are harmful to both the environment and people if touched or inhaled. Third, these cleaners can damage pipes especially if the pipes are old, plastic or completely blocked.

Non-Chemical Drain Cleaners

When confronted with a slow moving or blocked drain, there are safer yet efficient alternatives to consider.

  • Mechanical options include a plunger or auger, commonly referred to as a snake, to unclog the problematic area. Using a snake is a fast-acting choice that results in the clog being pulled out of the drain completely or effectively pushed through.
  • A biological option is an environmentally friendly enzymatic cleaner. This works best for shower clogs mainly consisting of hair, soap and grease. The bacteria and enzymes typically dissolve the organic clog over the course of about 24 hours.

There is more than one method to deal with a clogged drain at your home in Oakville, MO. While a chemical cleaner may clear the clog, there are downfalls to using such a product. Homeowners may wish to consider more environmentally friendly mechanical or biological techniques instead. If none of these work, contact a professional.

Flood Prevention Tips for Your Home

9/28/2018 (Permalink)

Storm damage in Mehlville, MO

If you live in a floodplain, flood safety may seem like a fairytale. You purchase flood insurance for your home in Mehlville, MO, because you assume that at some point it is going to flood. While you may not be able to absolutely flood proof your home, you can follow some of these tips for minimizing the damage that floodwaters cause.

Electrical Safety

One of the biggest dangers during a flood is the electricity surging through your home. Electricity and water don't mix, and a bad situation can get much worse when they come into contact with one another. To lessen your chances of dangerous electrical issues when it floods, there are a few things you can do:

  • Install circuit breakers, sockets and switches well above the flood level
  • Raise indoor appliances, such as the furnace, off the floor
  • Anchor outdoor equipment, such as the air conditioning unit, off the ground and above the flood level
  • Watch out for broken wiring and power lines around standing water

These safety tips can keep your family from having a nasty run-in with electrically charged water.

Added Gadgetry

Flood safety can also involve upgrading parts of your home or adding gadgets that thwart flooding. Sewer backup valves can be very helpful during a storm. Every pipe entering your house has the potential to be a conduit for sewage when the system floods. Backup valves let water out but keep it from coming back in. Installing foundation vents under your home can help the water flow freely under, decreasing the water's propensity to flow inside. Small upgrades can make a big difference in the long run.

Taking a few flood safety measures doesn't automatically guarantee that you will never need a flood mitigation specialist. It does, however, decrease your chances of devastating or irreparable damage, and it significantly improves the safety of you and your family.

How To Cope With Flooding in Your Basement

6/20/2018 (Permalink)

Have you recently suffered a long rain or maybe heavy storms in your area? Understandably, you may feel some apprehension before opening the door to your home's basement in Oakville, MO if you anticipate seeing water covering the floor. While your first instinct may be to grab your wet/dry vac, unfortunately there’s more involved in conducting a successful water cleanup in a basement flood.

How Does Water Get Into the Basement?

There is no one answer to how flooding occurs, but here are some common areas where water finds its way in:

• Window joints
• Cracks in the foundation
• The joint between the foundation footing and the wall
• Water heater or washing machine leaks
• Other joints in the walls, floor, and mortar
• Gutter cracks
• The floor drain
• The sump pump
• Burst sewer pipes

When Should You Call the Professionals?

If you have suffered basement flooding, your best bet is to call restoration specialists who are trained in removing the water and fully drying the area. Their expertise and high-end equipment can restore the room to its original condition. They can also test for hidden water damage lurking behind walls, which can often lead to the development of black mold.

What Is the Restoration Process?

Prior to beginning the restoration process, the specialist must determine any and all points where the water has entered the basement. Repairing the sources of the water prevents additional water from coming in and often includes sealing cracks, joints, and hose or pipe repair.

Professional machine extraction and dehumidifiers remove moisture from the air and the furniture, floors and assorted other materials. Carpet and padding often needs to be removed, and the professionals will determine how much of the baseboards, insulation and sheetrock require removal. After cleaning and sanitizing the affected area, the drying process begins and often requires upwards of three days to complete.

Flooding may seem disastrous, but you can get your basement back. The professionals will work alongside your insurance company to formulate a plan for basement reconstruction and restore your home back to normal. Visit for more information on commercial water damage or water damage in a residence. 

When Should You Call A Mehlville Water Damage Specialist?

5/31/2018 (Permalink)

When you experience a water damage issue, it's important to have a water damage specialist assess the damage.

These days, many homeowners are interested in keeping their residential property in optimal condition. It's important that you know when it's advantageous to attain professional maintenance services. There are several situations in which attaining a professional Mehlville water damage services can prove necessary and significant. Here are several of them:

1. Mold Remediation
In the case that you discover the presence of mold on your property, it's important that you contact a water damage specialist who can offer fast, efficient remediation services. If you do not, you may make your home susceptible to structural damage. Failure to attain mold remediation services can also endanger your health. In addition to offering mold remediation services, water damage specialists can provide you with mold detection services.

2. Water Removal
In the event that your property is subjected to a flood or big leak, it's important to contact a Mehlville water damage specialist. The expert will come prepared with all of the equipment necessary to eradicate the problem.

3. Drying
Following a flood or leak, it's imperative that you dry out the areas impacted by water. When you call a team of water damage specialists, they will use high power drying fans to expedite and optimize the drying process. This work is effective in preventing further damage to the structure of your property.

4. Deodorizing
After Mehlville water damage has impacted your home, you may note that the property acquires a strange smell that won't go away. If this happens, you should contact a water damage specialist. These individuals are trained to identify and subsequently eradicate all unpleasant, unwanted odors.

5. Restoration
Once your property is subjected to issues such as a flood or mildew accumulation, you will be in need of restoration services. The restoration process includes all components related to the restoration of your home, including cleaning and drying.

6. Sanitation Work
At some point, most homeowners experience sanitation challenges with respect to their plumbing, dishwashers, septic systems, and other household appliances. When these issues arise, a professional water damage specialist can provide you with the restorative services necessary to get your home back in optimal condition.

7. Damage Assessment
When you experience a water damage issue, it's important to have a water damage specialist assess the damage. This will enable you to attain a clear understanding of all the work that will be necessary to restore your residential property to its original condition.

If you want to keep your residential property in excellent condition, knowing when to call a water damage specialist is important. It's also crucial that you know which team of professionals to call. If you want fast, friendly service that results in the complete restoration of your property, choose SERVPRO. We respond immediately in emergency situations and employ a team of professionals with advanced training in monitoring the drying process until it is complete. We're ready to assist you immediately, so call us at (314) 846-0600 and let's get started.

Locally Owned Company with National Resources

SERVPRO of Oakville/Mehlville is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters. 

We are here in Mehlville and are ready to help you. Just call us. (314) 846-0600

3 Actions You Can Take To Prepare for a Flood Claims Adjuster's Visit

3/19/2018 (Permalink)

Once a flood affects your Oakville, MO home, it can be difficult to know how to proceed with cleanup efforts and how to recover from the monetary loss you have suffered. One of the first steps you can take is to contact your insurance company and advise it of the damage. Once the claim is filed, a home adjuster might visit to inspect the property, and there are a few ways you can prepare for this to ensure the process goes smoothly.

1. Leave Damaged Items Where They Are

While you might be tempted to throw away damaged items, your claims adjuster might want to view them to assess the extent of the damage. While taking photographs can be helpful, allowing the adjuster to look over the actual items can give him or her a better idea of the severity of the flood. Some items you may want to leave in place include televisions, mattresses and clothing.

2. Make a List of Damaged or Missing Items

If the flood was powerful enough to wash away any items, you can assist your home adjuster with making a claim by creating a list of missing and/or damaged items. This can make the assessment simpler and allow him or her to itemize losses and file your insurance claim faster.

3. Collect Estimates From a Variety of Companies

Before the adjuster's visit, you may want to collect estimates from contractors, construction companies and professional flood cleanup and restoration specialists. Compiling this list can help your claims adjuster see what repairs need to be made, how much it might cost and how long it will take. Having these figures available can avoid delays in your claim and allow repairs to begin as soon as possible.

When flooding devastates your Oakville, MO property, working closely with your insurance company's home adjuster may give you peace of mind that your claim can be processed efficiently. As a homeowner, this can be just as important as replacing lost or damaged items. Visit for more information on water damage

What to Do If Your Water Heater Breaks

1/24/2018 (Permalink)

What would you do if you suddenly discovered water flooding the area near your water heater? Unlike floods caused by weather, homeowners rarely receive a warning about a leaking water heater. Before it happens to you, have a plan of action for a failed water heater. The necessary steps should be:

1. Stop the water
2. Get safe
3. Call the professionals

Make sure you have a detailed plan and that all the adults in your home know what to do if they happen upon a broken water heater. Here is what you should know about each step.

1. Stop the Water

Before you can do much else, you must stop the water from flowing. If you can safely reach the water heater, turn off the water supply at the device itself. However, getting near a leaking water heater can be dangerous. In many cases, it is better to turn off the water to the entire house.

2. Get Safe

Once the water has stopped flowing, you need to take a few other safety precautions. Be sure to keep animals and children away from the water because it could still be hot. You should also cut electricity to the area of the home that has the failed water heater. For gas water heaters, you may find a dial with which to do this near the water heater’s thermostat. For electric heaters, you can just trip the breaker.

3. Call the Professionals

A broken water heater can be a dangerous thing to tackle on your own. Even attempting to clean the water damage without professional help can lead to significant problems down the line. It’s better to call a professional restoration crew in Oakville, MO as soon as possible.

It’s important not to delay making this call. If you allow the water to sit for too long, it can create too much moisture in the air and lead to mold. If you find a leaking water heater in your home, follow these steps. Visit for more information on water damage.

Flooded Home? Read This!

9/27/2017 (Permalink)

Flooded Home? Read This!

Do you have a flooded home? Storms and rainfall can cause excessive water in your home or water in your business or office. Other causes of water in your business or water in your home can be a supply line break or a pipe break. The best thing to do if you have a flooded home is to call a professional restoration company. They will be able to conduct the mitigation, restoration, drying, and water cleanup process in a professional manner.

You should call a restoration company as soon as possible. Don’t wait longer than you need to, as a flooded home that is left as is will cause a lot more water damage with every hour. It’s important to start the water cleanup process as soon as you can, or else the water will seep even deeper into the furniture, and mold can start developing.

Another thing that you should do is to shut off the water supply. This is the first step in the mitigation process. If there is a pipe break or supply line break, you may have to get help with getting the flow of water stopped. Otherwise, turning off the valve may help.

A restoration company will usually come as quickly as possible after you call. First, they will do an inspection on your flooded home. The purpose of this is to ascertain the extent of the flood damage and water damage. This is a vital part of the water cleanup, restoration, drying, and mitigation process. Without knowing what exactly is going on, they can’t do anything. They also need to know the cause of the flood, and whether it was caused by a pipe break, supply line break, or simply by a broken sink or toilet.

Next, the mitigation process will begin. This involves stopping the cause of the flooding and making sure that there is no further water damage and flood damage. If there is a pipe break or a supply line break it will need to be repaired. The next step is the water cleanup process. They will remove all the water from your home and start drying it out. It is important that you get a professional restoration company to do this, because the water may be contaminated or there may be electricity in the water, and you don’t want to get hurt.

Afterwards, there will be a drying out process that involves further drying out the water in your home or the water in your business. Remember that water seeps into your walls and furniture, and you have to remove all that moisture in order to prevent further water damage or flood damage. There are also pockets of moisture that are usually hidden behind walls, under tiles, in corners, and in other areas around your home. A professional company will be able to use special equipment to measure the levels of water in your home or water in your business and find those hidden pockets of moisture. They will also use special equipment for drying out those hidden pockets of moisture. This is one reason why you should not try to do the water cleanup process yourself. You simply do not have the equipment that is necessary, and if you leave the moisture in your furniture and HVAC system even more flood damage and water damage will occur.

Next, they will do another inspection. The purpose of this inspection is to make sure that they did not miss any water. It is also to look out for what needs to be replaced and restored. Once they do this, the restoration process can begin.

Some things will be fine once they are dried out and cleaned. However, other things may need to be replaced. For example, if there is structural damage, you may need to replace parts of your home. Fortunately, a professional restoration company knows how to spot what needs to be replaced and will help you out with the restoration process until your home is back to normal again.
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How to Properly Handle Water Cleanup

8/23/2017 (Permalink)

How to Properly Handle Water Cleanup

Unfortunately, as a home or business owner, there is a myriad of responsibilities that we take on in order to properly maintain the facility. When maintaining these facilities, one of the most common accidents or disasters that we may come across is in regards to water damage. Water in the home, or water in the business, as common as they are, often strike without warning, and when not tended to quickly and efficiently, may lessen the chances for damage mitigation, increasing costs and water damage.

Standing water in the home or standing water in a business can occur for a myriad of reasons, including a pipe break or supply line break. When faced with water damage or flood damage in your home or business, taking a proactive approach is always the best option if damage mitigation is a concern. The first action to take when dealing with water in the business or water in the home is to contact your insurance agency. Once your insurance agency is contacted, it is imperative to give them a detailed description of the water in the home or water in the business so that the assessment process can begin. After giving your insurance company an update of your personal information, it is important to gain a clear understanding of the responsibilities of each party. The insurance company is working for you and should provide the necessary avenues to complete water cleanup.

In the water cleanup process, the next step is to find a proper restoration company. Most insurance companies will be able to steer you in the right direction when it comes to a restoration company, so it will be in your best interest to consider their recommendations, as they normally have a working relationship with these companies. The duties of the restoration company that you contact may or may not line up with what you need to completely quell your situation. Normally, a restoration company is only hired to remove the standing water in your home or water in your business, and may not be licensed by the state to complete additional procedures that may result from flood damage.

In the initial steps of water cleanup, the affected area will be assessed by the company you’ve chosen to handle your restoration. There can be many reasons for the flood damage in your home or business. A supply line break or a pipe break are common occurrences that lead to water damage in your home. Inclement weather is often the cause of a supply line break or pipe break, as sub zero temperatures may cause them to break without warning. Often a supply line break or pipe break occurs behind a wall, making its access more difficult, therefore increasing the costs you will pay during the restoration process. Water cleanup, when dealing with a flooded home, is inherently time sensitive and any barriers may prolong the situation, making mitigation less possible.

During the restoration process, the final step taken is the drying aspect. When faced with a flooded home, the drying process is essential to returning your home or business to a safe environment. During the drying of a flooded home, the restoration process continues when the company brings in industrial pumps to remove the standing water from your home. When the drying process is complete, your home should return to its original state, thus reducing the chances of unwanted mold or microbial growth. A flooded home is often unexpected and the result of an outside factor that couldn’t be prevented, and due to this fact, it is always a good idea to contact professionals to increase the chances of flood damage mitigation, and to properly complete the restoration process.
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Water Damage in the Home

7/26/2017 (Permalink)

Water Damage in the Home

Water damage refers to the potential extent of losses that result from intruding water or from a supply line break, be it water in home, commercial facilities or flooding water in business. Some of the losses and destructive effects of the flooding waters include having a flooded home, rusting of steel pillars, metal bars, iron surfaces and delimitation of wood.

Leading causes of water damage include:

Unexpected overflows from home clothe washing machines or leaking pipes in the place of work leading to water in business.
Dishwasher water leakages, clogged sewerage systems and pipe breaks.
Leaking pipes, supply line breaks and clogged toilets. Homeowners have to seek the services of plumbers in order to dry up and remove the water in home or water in business.

Mitigation of future occurrences of flooded homes will involve water cleanup, drying, periodic replacements and repairs of water systems in order avoid pipe breaks. Water damage may at times build up slowly or instantaneously resulting to flooded homes. The work has to be undertaken by a professional restoration company.

What to Adhere to In an Effort to Restore the Home

Restoration of a home following water damage has to take into account drying up procedures as well as water cleanup, making the home mosquito-free, livable and decontaminated. Proper selection of wood and metallic parts should be made after restoration in order to mitigate their related damages in future.

Methods of Restoration and the Procedure to Adopt

The extent of the flood at home will dictate the restoration method to adopt as well as the flood damage recorded. The amount of water in home or water in business will also dictate the steps to take as a measure to ensure mitigation of the risk.

Water cleanup essentially requires the following things to be taken into account:

Scrubbing and brushing shelves. Those that are beyond sanitization can be replaced. Thorough drainage will also assist to prevent flood damage on walls.
All the floors should be cleaned up, scrapped and re-carpeted in order to mitigate the possibility of another flooding in the home; the process should ensure all surfaces are even and uniform.
Clothing, curtains and pillows should be disinfected or sanitized depending on the recommendations given by the restoration company.
All the ducts have to be released from the bloat resulting from the pipe breaks in the main supply line. The main supply line break too should be fixed by the restoration company.

Steps to Take to Handle water Damage

. The process involves:

Evaluation and assessment of water loss by considering the extent of pipe breaks.
Choose the right tools and equipment to use to assess the extent of the flood and damage caused. Infrared tools are the most recommended to ensure a completely free flooded home.
Drying and cleanup of structures as well as disinfected. All stagnant water has to be dried up and also ensure water cleanup is done efficiently. Water in business should be thoroughly drained so avoid spoilage of goods.
Homeowners have to seek dry vendors from time to time, with the assistance of Restoration Company of your choice, air movers, scrubbers, wood specialists and dehumidifiers.
There should be a continuous monitoring of temperature, humidity and moisture content within the home. All these steps are crucial steps to ensure a complete mitigation and restoration.
Sealing all supply line breaks within the system.

All the steps therefore, as elaborated should be undertaken in order to avoid releasing too much leaked water and future retention of water in homes.

Mitigation calls for a complete observation of the steps required to free the home of other after-effects of flood damage, right from inspection to drying to water cleanup and to reporting on the measures to be undertaken. Caution though should be taken, by ensuring that only a professional water and flood damage company does the job for you.
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Water Damage Restoration Explained

5/17/2017 (Permalink)

Water Damage Restoration Explained

The single most enduring destructive factor in the indoor environment is water. The quality of the structures and other personal properties is affected by excess water in home or flooding. The condition becomes worse when the water cleanup services are not offered on time. Flood damage can be addressed by putting up an efficient water mitigation process on time. Water cleanup and restoration processes have been found to produce amazing results irrespective of the severity of the damage. Most water damage restoration companies use proven methods. When you experience water in home or business, here are the basic steps that should be followed in water damage restoration.

Assessment of the damage

After allowing a company to start mitigation and restoration of water in home or business, the first thing to do is the assessment of the damage. A professional water damage technician is the one who should carry out the evaluation of the flood damage. The technician determines the necessary steps that should be taken. The steps depend on the amount of water in business or home, and the affected things. Restoration begins only after this stage.

Identification of the source of water

The next step is establishing where the water is coming from. Water come from a leaking roof, leaking pipes, crawl spaces, household appliances, air conditioners, overflowing sinks, and basements among others. The magnitude of water and flood damage depends on several factors among them the source of water. For instance, torrential rainfall may bring a lot of water in a house and cause significant damages in a home. If the source of water is a pipe, it should be blocked or shut off. If it is an appliance, it can be turned off and the water drained. If the water is coming from floods, the window or door allowing it should be closed or sealed. This is done to ensure the problem does not recur.

Removal of water

After ensuring that no other water is entering into a building, the next mitigation process is water removal. The necessary tools should be used in this process. Some of the tools used for water cleanup are pumps, fans, and vacuums. Remove the visible water in business or homes. The next step is removing invincible water in the fabrics and hidden places. Water cleanup is critical in controlling the spread of moisture. The carpets and ceiling may be removed if they are wet. There are specialized tools used to minimize damage. Reputable companies should have these tools.


After the removal of water in business or home, drying follows. This process involves the use of specialized tools such as air movers and dehumidifiers. Heaters are used to produce dry air and enhance the circulation of air in the building and evaporation of water from wet objects. Drying takes between 2 to 4 days. This stage is critical in preventing the growth of mold in the building in the future.


Technicians carry out another inspection to ensure that any source of water or a pocket of moisture is under control. This stage is critical in preventing the occurrence of any water related damage in the future.


After the mitigation and drying, the replacement and repair of damaged building materials should follow. This process is done with the aim of restoring the building to its initial condition before the flood damage.

It is important to note that the time taken to remove water in home or business and drying time depends on the extent of the damage and time taken to reach the drying standard required. You should contact a water damage restoration company to remove water in business or house as soon as you notice flooding. Visit for more information on water damage.

Coping With a Water Loss in Oakville, MO

3/24/2017 (Permalink)

Coping With a Water Loss in Oakville, MO

If you suffer flood damage or water damage in Oakville, MO., or Mehlville, MO., you will have some work ahead of you, or you will need to have expert attention to your needs if the scope of the damage is beyond your capabilities. The types of damages that come from outside floods or indoor floods that result from broken pipes and sewer backups can be just as severe regarding the damage done like that from a fire or a severe windstorm. Many Missouri towns are aligned along rivers that are prone to flooding, so residents are used to the threat, although it is never a good time when floods occur.

Both Oakville and Mehlville are located close to the Mississippi River and are prone to flooding, as happened in 1993 and 2015. It is difficult to prepare for a flood except to fill a lot of sandbags if you know that heavy rains are coming. In recent years, scientists and other experts have disparaged some of the dredging and channelization of the Mississippi River, as it now tends to act more like a smaller river than a big one. This causes flooding sometimes to be more severe than in previous years.

Cleaning Up
Instances of water in home and water in business can occur from outside flooding and flooding from inside the building if pipe breaks. The resulting damage can be just as devastating from either cause. The towns of Oakville and Mehlville are very close to the Mississippi, so that is always a possibility if heavy rains are occurring. Water in the Missouri River also adds to the heavy load that the Mississippi must bear.

Once a flood occurs, and after it subsides the cleanup process must begin, and mitigation of damage must begin in earnest. Water cleanup begins with the removal of the water from the flooded area in the home or business. A situation where there is water in home or water in business must be alleviated as soon as possible. This is usually done with high-speed pumps which get the standing water out very quickly.

However in a major flood, there may not be a supply of pumps that is available for everyone, so other means such as siphoning with a garden hose can work, only it will take longer. At other times, it is impossible to get standing water cleanup completed in a building until the flood waters outside subside.

Flood water from outside and from a sewer backup will have all kinds of nasty ingredients in it. Raw sewage, bacteria, chemicals, pesticides, fertilizers, petroleum products, and various kinds of soil are all possible contaminants that are in the flood waters. It should not be touched, and that is why evacuation is the first thing people should do if they can unless they can sandbag around their homes.

The bacteria can be e-Coli, typhus, cholera, and some other possible diseases that can cause great harm. Infection and illness are the two most prominent dangers that can come from the exposure to flood waters. Just breathing the fumes from raw sewage can make a person ill.

Mold can form very quickly on damp items, and there is not much that can be done about it until the water subsides and measures can be taken to kill it and dispose of it. Flood damage and water damage are devastating enough, but the toll taken by mold can be very destructive too.

Mold comes from spores that float through the air. The perfect breeding area for mold is someplace where it is damp or moist, it is dark, and where there is no moving air. Thus, closets, basements, attics, behind walls, and crawl spaces are excellent environments for mold to grow and expand. Mold can start out as a microscopic spot and in a week cover an entire wall.

Sanitizing the Area
The next step in the mitigation of the damage is to begin a drying process by using large fans to create air movement over the affected areas. The air movement will dry the surface areas of areas where water had been and the sooner that dries out, the better. The drying process can take up to two to three days.

Once most of the surface areas are dry, it is time to begin to throw out items that soak up and retain water. Items such as sofas, pillows, rugs, carpets, padding, drapes and curtains, pictures, papers, and other soakable items must be discarded. There is no way to get enough water out of these things so that the mold and bacteria will not be a problem. Even the drywall, studs and electrical wiring may have to be discarded if it was entirely under water for any period.

Next, a thorough cleaning and sanitation must be initiated, usually with a Clorox type of solution to kill all bacteria and mold. If a lot of the mold is present, then a mold removal company may have to be called in. It can appear that all of the mold is gone, but it has roots, and unless the roots are destroyed, it will grow back.

When everything is clean, then reconstruction can begin. Everything that was touched by water is suspect. Replacement of flooring, carpeting and padding, drywall, wallpaper, wall panels, and electrical wiring and sockets will have to be replaced.

The Final Product
Once the formerly flooded area has had the flood waters removed, been dried and sanitized, and has been rebuilt, the area might be in better shape that it had been before the flood occurred. Recovering from a flood is not usually withing the average person's capabilities, and the hiring of professional help is probably the best route.

If flood insurance was covering the loss so much the better. Most insurance companies do not sell flood insurance, however, especially in flood prone areas. The only place to purchase flood insurance is from the Federal Government, and people who live in areas that are likely to flood should check that source. Visit for more information on water damage.

How To Handle a Water Loss in Your Home or Office

2/21/2017 (Permalink)

How To Handle a Water Loss in Your Home or Office

Water damage and flood damage causing water in your home or water in your business are not only costly expenses to fix, but, are a source of lost revenues at the office and a waste of valuable time and resources at home. One of the key aspects when dealing with water loss is addressing the issue immediately. The longer the water damage sits and spreads the more damaging and, therefore, the more expensive the water loss becomes.

SERVPRO Franchise Professionals are available seven days a week, twenty-four hours per day because they understand the importance of immediacy. Their on-call professionals service the Oakville, MO or Mehlville, MO areas to include services such as water mitigation and restoration, air movement, drying, and water movement.

According to the SERVPRO website there are many things one can do at the home or office after a flooding occurs:

1.        Remove all lamps, décor, and other items from tabletops

2.        Wipe down all surfaces with a clean soft rag or towel

3.        Remove all cushions and place by AC vent or by a window to dry

4.        Prop up furniture by adding blocks or foil between the furniture and carpet/floor

5.        Mop floors and blot carpet where water damage has occurred

6.        If carpet cannot be blotted, completely remove (rugs, etc.)

SERVPRO Missouri Professionals further suggest on their website what one should not do after a flood to include leaving any wet items such as fabrics, books, magazines, leather or fur items on the floor, carpet or tabletops. Do not turn on any appliances to include your vacuum cleaner, lights, ceiling fixtures, or anything else that requires electricity.

Since every situation is different, the technicians at SERVPRO are highly skilled and trained to meet the needs of each customer who has encountered water in the home or water in the business in Oakville or Mehlville, Missouri. The first step is contacting the SERVPRO professional and going through a few questions for better service. The second step entails an inspection and assessment of the water and flood damage to establish the proper assessed treatment plan. The third step entails the water removal and water cleanup using specialized pumps and vacuums sometimes up to thousands of gallons as quickly as possible to keep the damage as minimal as possible. The fourth step is to dry and dehumidify with scientific and specialized air movement equipment to extract and dry the areas including hard to reach wet areas. Step five entails cleaning and sanitizing all furniture and other items affected by the water loss with special techniques to clean and remove bacteria and odor from the flood damage. The final step in the process is the restoration process which could be Sheetrock, flooring, carpet repair from small areas to whole rooms. The goal is to restore the home or business back to its original state before the water loss.

The eight most common types of water loss include natural disasters, such as torrential rain storms, snowstorms, hurricanes, and tornadoes. Other water loss problems may be caused by faulty equipment such as plumbing leaks via appliances or a water heater. Other problems may be caused by a bathtub or sink that has overflowed for an extended period of time. Sewers and basements have also been known to back-up or leak with excess water loss and damage typically in the home.

Institute of Inspection Cleaning and Restoration Certification S-500 Standards lists three types of contaminated water to include a Category 1, Regular water, which is water that has been from a leak or an overflow issue. This water is clean and not damaging or harmful to people as long as it is quickly and properly treated.

The second water type, a Category 2, has a grayish color to it and its source is typically appliance overflow, such as washing machine or toilet with urine only. Water cleanup is essential as this water may contain bacteria which must be treated immediately.

The third water type, a Category 3, which is extremely dangerous does carry severe bacteria and viruses sourced from overflowing rivers and sewage or a toilet that overflowed with feces. Water mitigation, treatment, and drying are crucial for health concerns.

The Institute of Inspection Cleaning and Restoration Certification further classify the levels of destruction within the home or office in order to determine the best method for restoration.

The Class 1 level of destruction typically entails a small area that was damaged. Usually relatively easy to restore and is considered the lowest level with a very slow evaporation time.

The Class 2 has a much higher evaporation time period than Class 1. Usually an entire room is affected with cushions, carpeting, and walls with damage and water remaining within the structure of the walls.

The Class 3 evaporates the fastest of the three levels where the floors, ceiling walls, carpets, furniture, and other items have been saturated.

The Class 4 level of destruction means brick, stone, or hardwood has been saturated and specialty drying is necessary.

Technicians within this field are highly trained in classifications, water types, and treatment of the damaged areas. Water loss and flooding can easily turn from costly to dangerous without the help of a professional.

Certifications and Courses are available for carpet cleaning, rug cleaning, upholstery cleaning, mold remediation, carpet restoration, carpet inspection, carpet repair, and other necessary education to become specialized in this field to have the knowledge to restore the home or office to its original state after a flood.

For more information on how to handle a water or flood loss visit SERVPRO of Oakville/Mehlville at


Four Great Tools for Fast Water Removal in Bella Villa

12/16/2016 (Permalink)

Water damage can be overwhelming and frightening. SERVPRO can help!

SERVPRO Has the Training and the Equipment to Handle Your Water Damage Restoration Needs

The beauty of being able to hire a water damage remediation company is that you do not have to worry about the details. You have got a reliable, experienced team, who can guide you through repairs and help you bring a flooded home back to life.

On the other hand, most homeowners are interested in how water removal in Bella Villa properties is handled. They want to know what kind of machines will be used and whether they will cause further disruption. At SERVPRO, we are keen to remind our customers that water removal is a complex job.

It can take time, but we are committed to making the process as stress-free as possible. Keep reading for some information on the tools and devices that we might use to dry your home.

Wet Vacs

This device is exactly as it sounds; a hoover designed to suck up surface water. It looks much like a regular vacuum cleaner, but it can capture liquids and contain them. They are generally only useful for small patches of water. For example, they might be used to dry off portions of a sofa, desk, or another piece of furniture.

Flood Pumps

Pumps are brought in when there are large amounts of standing water to remove. They are particularly useful in confined spaces like the basement, where liquids need to be captured and contained before they can be moved outside the house. The size of the pump will depend on how much water is in the room and what type of materials it may contain (classification).


In many ways, the dehumidifier is the most important tool of all. Pumping the water out is a relatively easy job. It requires little precision; the SERVPRO technicians just need to set the machines up. True drying, on the other hand, takes a lot of monitoring and adjustment. The technicians will need to set the machines up and then check them regularly to determine progress and judge when the time is right for cleaning to start.

Air Scrubbers/Movers

Air movers simply circulate clean, dry air around the affected space. This ensures that the area stays dry after it has been dehumidified. Depending on the type of water damage (if it was caused by natural floods), air scrubbers may be needed to remove contaminants from the atmosphere as well. These devices contain powerful, hypoallergenic filters, which capture grime, dirt, and microorganisms.

If you need help removing water from your home, after a leak or flood, SERVPRO of Oakville/Mehlville is the best choice. We are based in your local area and can respond to inquiries fast. Call us 24/7 on (314) 846-0600 for fast, efficient repairs and restoration services.

Here's Why Professional Water Damage Restoration Is A Smart Choice In Oakville

11/14/2016 (Permalink)

Water damage can negatively affect a home's structure and contents in a variety of ways.

Why Professional Water Damage Restoration Is The Best Option

Water damage can negatively affect a home's structure and contents in a variety of ways. The financial impact of dealing with a water emergency is often significant, and it leaves many homeowners wondering if they should handle cleanup on their own instead of calling a professional for help.

If your Oakville home has water damage, you may be wrestling with this very decision. Here are some reasons why working with SERVPRO is a hassle-free, smart investment that will save you money in the long run.

Our Technicians Are Highly Skilled
Without knowledge of water damage cleanup, repair, and restoration, it will take you much longer to get your home habitable again. Not only are our technician's experts, but they're also quick and efficient. Keeping your family safe and ensuring your home is properly restored are our top priorities.

Our Restoration Services Will Save You Money
When homeowners go about doing their own cleanup after a water emergency, they often end up discarding large amounts of possessions, flooring, and even appliances because they deem them to be a lost cause. Instead of throwing away items, SERVPRO technicians aim to restore and repair things instead. This means that instead of disposing of your furniture, electronics, appliances, books, and documents, we'll use our industry leading equipment and techniques to put your items back into usable shape.

We'll Help With Your Claim
One of the biggest hassles that homeowners facing water damage encounter is filing an insurance claim. We'll assist you through the process and serve as a knowledgeable liaison. Letting us communicate with your adjuster will save you time and frustration, plus we know what documentation is needed to ensure your claim is approved.

At SERVPRO of Oakville / Mehlville, we'll work hard to get your home back in great shape after any water emergency. For more information or to get a quote about our water damage restoration services, call us at (314) 846-0600.

Your HVAC System Can Become the Source of Water Damage

10/13/2016 (Permalink)

HVAC systems are installed on or between wooden studs. If you suspects that your system is leaking, call SERVPRO quickly!

Preventative Maintenance Reduces Potential Damage

Water damage comes in all shapes and sizes. It can occur from nearly any cause, but some are more surprising than others. Many homeowners do not consider the potential that their HVAC systems have regarding in-home water damage.
Water damage in White House is nearly always unexpected, but with knowledge comes power. However, you need not worry, because SERVPRO will take care of all of your water damage needs, including water removal, debris removal, cleanup, and restoration.
HVAC Systems
Appliances are common causes of water damage. One such “appliance” is such a unique cause; it is often overlooked by homeowners. It also falls under its own category: Air Conditioning Systems. Heating Ventilating and Air Conditioning Units (HVAC) are typically built right into the home, so when a water incident occurs, it can cause serious problems in your home. Water damage is one of these problems.
HVAC systems collect water that is supposed to be transported to the outside through a small drain line. In certain areas, lines can become clogged. Consequently, the drip line starts to back up and can flood into the living area of your own home. This kind of water damage can go unchecked until it starts to seep through the carpet or is noticed by homeowners as it spills across hard surface floors.
This can mean bad news for many homeowners, as many units are installed on wooden structures (in attics, etc…) that can end up being damaged badly by the water that is seeping out of them. This water damage can also cause mold growth and spores that can not only grow around the HVAC unit itself due to the moisture of cooling systems, but it can also send spores around the home through the air conditioning vents.
To prevent this type of damage, keep an eye on your HVAC system and make sure there are no leaks coming out of your unit. Also check wood structures around your HVAC system, including the drip line, to see if any existing problems can be fixed.
Contact Us Today!
Call SERVPRO of Oakville / Mehlville at (314) 846-0600 any day, anytime. We are available 24/7 to take your call and help you resolve your water emergency as soon as possible.

Lemay Water Damage - Comes in Many Forms

4/29/2016 (Permalink)

Water Damage In Lemay Can Be Expensive and Hazardous

SERVPRO Offers Information on the Nature of Water Damage In Your Lemay Home

Lemay water damage can come from many sources, such as a flooding river or stream. It can enter from a backed up sewer or septic tank/cesspool system. It can even come from a leaking or burst pipe on any floor in your home. Your Lemay home and water are not a good mix. There are many reasons why this type of damage can usher in more than water, and that is why it is crucial you take this situation as seriously as possible.

First, there are three main categories or classes of water than can affect your home and each of them will have a different impact on the cleanliness and health of your property and your family if allowed to remain. Some of the damage is done immediately when the water intrudes or is released from a burst water heater or overflowing bathtub.

The Category 1 water originates from a clean source, such as that leaking faucet. It is fine to drink or use for cooking if it comes out of the tap in a controlled way, however, as a leak, it can become contaminated from other sources and become detrimental to building materials, such as drywall, flooring, and furniture. These damaged materials can serve as a food source for mold due to the presence of sufficient moisture for growth. These fungi, if allowed to flourish, can give off a musty odor which is extremely unpleasant and may also cause adverse health effects.

Category 2 water is also called Gray Water. This could be Category 1 water after it has flowed over dirty surfaces. It can leak from such sources as a washing machine or dishwasher. It will contain particulates from the washed items plus detergents. Other sources of Gray Water can be from the kitchen sink, and from a toilet tank leak or a bowl overflow that contains no fecal matter. This water is contaminated and certainly can cause discomfort or even illness if ingested, even from bodily contact.

The Category 3 water is the worst and is grossly unsanitary. Severe illnesses or even death could be caused by this water. This Black Water from a sewer backup can contain pathogens such as e-Coli.  Flooding from rivers will be contaminated with organic debris, viruses, chemicals, and possibly pesticides. All floodwaters must be assumed to be Black Water. Toilet overflow, containing feces, would be on this list. Other categories of water, after being stagnated and contaminated by any of these sources, especially after it has been discovered to be harboring bacterial growth, would qualify as very dangerous indeed.

Water Is Ranked by Classes for Degree of Damage

The class 1 damage is water that has gotten into your Lemay house and has impacted only a small portion of the space. There may not be much carpet or materials involved. The natural tendency of water to evaporate has already begun, and little or no water damage is apparent. A mop up may suffice.

Class 2 will show the wicking of water into the drywall and furniture in your Lemay home. Rapid rate of evaporation allows for more water damage. This will be about 24 inches up from the surface of the water and will increase as time passes. All porous structural materials will be involved, and the entire room or space will be impacted. Drywall becomes non-salvageable and must be discarded.

Class 3 is the involvement of all building materials, as even the insulation behind walls is saturated with this liquid. This is especially pervasive if the water is coming from an upper level as it involves the ceilings, walls, floors and anything within the room. This is the fastest rate of evaporation through materials and causes extreme damage.

Class 4 occurs primarily because of time. Materials affected can be hardwood flooring, concrete, plaster, and other building materials with low porosity. The opposite of gypsum drywall. RH, the relative humidity is factored into the slow drying process for these instances.

If your home in Lamay home suffered water damage, call SERVPRO of Oakville / Mehlville at (314) 846-0600 to get the fast, professional response you need, because time is of the essence in these situations to mitigate damage.

Marlborough Water Damage - When the Fire is Out

3/17/2016 (Permalink)

Water leaks from homes in the US can exceed 1 trillion gallons of water in a year.

Water Damage in Marlborough: When the Fire is Out

After the Flames are Out 

After the flames have been put out, the water damage in Marlborough can be devastating. There may be smoke and soot damage. There could also be lots of water damage. Efforts to put out the fire could have left some areas of your home with heavy flooding or water damage. If your Marlborough property sustained water damage due to fire or other reasons, here are some things you should know. 

First Step: Remove the Water 

The first step to restoring your Marlborough property from water damage is stopping the flooding or water damage from occurring. If you can shut off any water valves or clean up any standing water first, this helps minimizes permanent damage later. 

Next Step: Dry the Area Thoroughly 

Marlborough water damage needs to be dried thoroughly and completely. Drying may mean using fans, dehumidifiers, and ventilation to dry any wet or damp areas. Removing the water can minimize the spread of mold or mold spores. 

Finally: Remove, Clean, and Restore 

Remove all items that are water damaged and are not salvageable. If you have water damage in Marlborough, you want to remove any water logged items right away. Decide which items, property, or furniture are salvageable. Things that cannot be saved must be discarded. Other items or property can be cleaned or sanitized. Next, the property can be restored with any material, or structural changes after all the drying, removal, and cleaning has been completed. 

Let SERVPRO of Oakville/Mehlville assist you with your water damage needs. Our typical response involves these main protocols. We inspect and assess damages. Next, we secure the property. Further, we will remove water and dry if needed. Fourth, we remove smoke or soot damage if necessary. Finally, we focus on cleaning, repairing, and restoring. 

Locally Owned Company with National Resources

 When a major water damage event occurs in the Marlborough, Lemay, or Lakeshire,  we have the resources and personnel to do the job right. Call us today at (314) 846-0600

Restoring Your Home After Lemay Water Damage

3/1/2016 (Permalink)

Flooding is the most common natural disaster in the United States.

Water Damage Restoration In Your Lemay Home

Living in Missouri offers many advantages, but the nearby Mississippi River and Great Lakes ensure frequent rainfall, and the water table of these major bodies of water generates the conditions for frequent flooding. Storms around the St. Louis area and its many suburbs have generated record-breaking floods and Lemay residential water damage, but Missouri residents have access to 24-hour emergency services for removing water, restoring damaged property and preventing secondary damages from making a bad situation worse.

Preparing for Floods in the Lemay Area of Missouri

Flooding is the most common natural disaster in the United States. Flooding can occur anywhere after an extended rainfall, especially when snow and ice are on the ground. The water table around the Mississippi River receives more runoff than any area of the central United States, so it's especially important to prepare for flooding in the Lemay area. Keep an emergency kit handy with flashlights and batteries, copies of prescription medications and a first-aid kit. It's also important to stock plenty of non-perishable food and water.

After ensuring survival after a flood, there's always the flood's aftermath to consider. After receiving Lemay residential water damage to your home, you'll need to remove the water, dry out your home, clean up the mess and sanitize your home against bacteria and hazardous pathogens to safeguard your family's well-being.

Lemay Residential Water Damage Can Happen Without Flooding

Record rains and winter snowmelt aren't the only causes of water penetration in your home. Leaky roofs, burst water pipes, broken appliances, overflowing tubs and poor drainage can result in just as much damage as flooding. Regardless of the cause of water penetration, you need emergency restoration services when water becomes a problem in your home. Broken sewage lines, pet accidents and simple mishaps can destroy family mementos, generate biohazards from bacteria and damage your home's structure and furnishings.

Restoring Your Home After Water Penetration

Our specialized services are designed to restore your home as quickly as possible after Lemay residential water damage. We're a locally owned and operated company that's affiliated with a respected national brand, so we have the resources and equipment to repair and restore damaged ceilings, floors, walls, carpeting, and upholstery. Our professional team of experts will use state-of-the-art equipment to ease your burden by preserving your personal items, restoring your home and preventing secondary damages like biohazards, malfunctioning home systems and unexpected gaps in your home's security that commonly occur after water encroachment.

Locally Owned Company with National Resources

As a locally owned and operated business, SERVPRO of Oakville/Mehlville is strategically located to respond quickly to your flood and water emergency event. When water damage occurs in Lemay, Affton, or Lakeshire, we have the resources and personnel to help. Call us today! (314) 846-0600

Oakville Water Damage Removal Tips

8/8/2015 (Permalink)

A burst hose can fill a house with water.

Emergency Water Removal Tips for Oakville 

Water damage can be quite frustrating in your Oakville home. However, you should not panic if your home has suffered water damage. You should start taking the steps that are necessary for eliminating the water. Water can cause serious damage. Removal is of the utmost importance.

There are steps that you can do to address emergency flooding in your home. Below is a list of emergency water removal tips:

Address The Source

Find the source.  Once you find the source, it is important to act quickly and remove it to mitigate the water damage. The earlier you do this, the better. Plumbing problems are one of the most common causes of flooding. If there is a burst pipe or other plumbing issue, then the problem will need to be addressed as soon as possible.

Flooding caused by weather requires swift action to attempt prevent the water from entering your home and creating water damage. For example, you can divert the drainage away from your home by using sandbags.

Be Safe

Your personal safety is of paramount importance.  You need to take all of the necessary precautions to remove water safely. One of the best things that you can do to keep yourself safe is to turn off the main power source in your home. Water is an excellent conductor of electricity. You will need to keep yourself safe from electric shock while you are trying to remove water from your home.

Keep The Home Aerated

There probably will be a large amount of moisture left inside of your home after you get rid of the water. Moisture can ruin your home. That is why you will need to aerate your home to start to eliminate the moisture. Keeping your windows open will aid in the drying process, if that is possible.

Contact A Professional Water Restoration Company.

Your flooding issues may be beyond your control. It is wise to call in the expert professionals to save your home--SERVPRO which is IICRC certified. This company will make sure that the problem will be addressed quickly and in the most convenient way.

Locally Owned Company with National Resources

SERVPRO of Oakville/Mehlville is locally owned and operated—so we are part of this community too. We are also part of a national network of over 1,650 SERVPRO Franchises and special Disaster Recovery Teams strategically located throughout the country to respond to large scale disasters.

 We are here in Oakville and are ready to help you.  Just call us.  (314) 846-0600

Protect Your St. Louis Home From Winter Water Damage

3/5/2015 (Permalink)

As a St. Louis homeowner, it's understandable that you may be concerned about the potential for water damage on your property during the winter.

Protect Your St. Louis Home From Winter Water Damage 

Many homeowners across the country and beyond will have the unfortunate experience of discovering a significant water event in their home during the cold months of the year. Significant water events commonly lead to costly water damage for the homeowner to repair, and the winter season is a prime time for this type of damage occurring on your property. Because of this, it can be beneficial to you to protect your house from winter water damage St. Louis by taking a few key steps today and throughout the season.  

Wrap Your Pipes

One common reason why water damage occurs on properties is due to frozen water pipes that have burst. When the pipes are frozen, water inside the pipes can freeze and expand. This pressure from the expanding water can strain the pipes. Once the water thaws out again, you may notice a leak that must be dealt with immediately. The good news is that this type of damage may easily be prevented by wrapping your external pipes in the winter months. You can use specially designed covers or even tape old towels over the spigots and pipes outside. Removing hoses is also beneficial. On chilly days when the temperature drops below freezing, leave your indoor taps running at a slow trickle. In addition, you may also leave the cabinet doors under the sinks open so that the pipes can remain warmer. 

Remove Snow and Ice From Your Property 

Snow and ice typically will not immediately cause St. Louis water damage. However, as the snow and ice begin to melt, it can create a significant amount of water on the property. Issues related to ice dams and flooded basements are common when temperatures rise after a significant snow or ice event. It can be unpleasant to scrape away ice or to shovel snow away on colder days. However, this effort will drastically reduce the amount of water on your property as the snow and ice begin to melt. If you are not able to complete this work on your own, you can use snow removal services. 

Monitor the Health of Your Sump Pump

The purpose of a sump pump is to prevent your basement from flooding. Many sump pumps use electrical power, and they may have a backup source of power that will be used if the electrical power goes out. Some are battery-operated. A sump pump, however, may require service from time to time. You may also need to check the health of the battery to ensure that it has ample power to work at all times. While the majority of the water that falls on the property may be in the form of frozen precipitation during the winter, this type of precipitation can melt. In addition, issues like burst pipes and other issues can also result in flooded basements.  

As a homeowner, it is understandable that you may be concerned about the potential for water damage on your property during the winter months. Water damage can result in thousands of dollars in property damage, and it may even lead to mold growth and other types of related issues. Not all types of water damage may be completely prevented, but you can reduce the risk for potential damage to your home when you follow these preparatory steps before and during the cold weather season.