Recent Posts

Do’s and Don’ts For Handling Water Damage From Broken Pipes

8/19/2019 (Permalink)

Water damage in a Mehlville, MO home

How to Handle Water Damage From A Broken Pipe

You were washing dishes the other night in the kitchen, or maybe you were brushing your teeth in the bathroom. Maybe you started doing laundry. Perhaps you were doing nothing at all, but the next thing you know, there’s water all over the floor and it’s rising. You have a broken pipe in your home in Mehlville, MO. The question is, what next?

What Not to Do

Although you may be unsure of what to do and you may even be panicking, here are tips of what to avoid:

  • Remove standing water by using your vacuum cleaner
  • Use electrical appliances while standing on wet floors or carpets
  • Spread newspapers on the floors
  • Enter rooms with structural or electrical damage
  • Lift any carpeting that is tacked down


While cleanup is a priority for you, your personal safety is even more important, and there are more efficient ways to handle the cleanup.

What to Do Instead

The following are guidelines for cleanup when you have a broken pipe:

  • Mop the floors or blot dry with towels to remove standing water
  • Remove area rugs from wet floors and place outside
  • Remove any wet fabrics and hang up to dry
  • Wipe any wet furniture
  • Use the ventilation system to allow the affected area to dry more quickly


In some cases, you may need the services of an emergency restoration company to assist with cleanup after flooding from a broken pipe has resulted. A company like that is Here to Help and can make the damage look “Like it never even happened.”

Water in home, particularly when it’s caused by a plumbing problem and damages your property, is never welcome. It’s easy to panic and do the wrong thing, making matters worse. There is a right way and a wrong way to handle the situation, and taking the correct steps can prevent further problems for you during the cleanup process.

What to Do During the Estimation Process After a Commercial Fire

8/6/2019 (Permalink)

Commercial fire damage in Bella Villa, MO

If you've suffered a business fire in Bella Villa, MO, you may be wondering what the next steps are. It can be difficult to know how to evaluate the cost of the damage. Getting the right estimate is crucial for insurance purposes. Here are a few things to remember when going through this process.

Take Inventory of Each Item

For insurance purposes, you will need to make a list of all items that have fire damage. It is extremely helpful if you have receipts, but if not you need to write down as much detail as possible about each one. Be sure to put when you bought each item and how much you paid for it. Don't throw anything away until you've documented the damage and determined whether it is salvageable. Some items might not have been affected by flames but could require odor removal from the smoke.

Hire a Fire Restoration Company

You should check your policy, but your fire insurance will likely cover hiring a fire restoration company to come help with the cleanup process. They will assess the damage caused by the commercial fire and will give you an estimate on what their services will cost. If your insurance company is going to pay for part or all of this, you will want to keep them in the know. You may also have suffered water damage that occurred when the fire was being put out. Many fire restoration companies can also assist with water damage restoration, so be sure to check before you hire them.
Once you get an estimate, this process will likely take quite a bit of time depending on how much damage the fire caused. Understand that you may even have to move your business for a little while until the building is ready again, but hiring a reliable fire restoration company in Bella Villa, MO, can help ensure that you are back up and running as soon as possible.

How To Prepare Your Business for a Weather Disaster

8/6/2019 (Permalink)

Have an evacuation plan ready

How To Help Your Company Get Ready For An Impending Storm

The number of declared major disasters doubled between the 1980s and the 1990s. Storms, in particular, have become more prevalent in recent years.
In order to survive, companies need to be able to bounce back quickly from storm damage. That is why business owners need to have a disaster preparedness plan in place. Below are some tips to help your company get ready for an impending storm.

1. Have an Evacuation Plan

Your employees may have to leave the office quickly if disaster strikes. You thus need to make an evacuation plan. Post maps around the building with the emergency routes marked.
Keep in mind that some of your employees may have physical disabilities that could prevent them from hearing an alarm or going down stairs. As part of your business preparedness plan, talk to these individuals in advance to find out what assistance they will need during an evacuation.

2. Secure Your Building and Assets

While the safety of your employees takes top priority, your disaster preparedness plan should also ensure that your office building itself remains secure. If a natural disaster is heading to Oakville, MO, check to see if your insurance is up to date. Your insurer can help pay for storm cleanup or flood damage.
If your company relies heavily on electronics, you may want to consider a generator to keep everything running during a power outage. You should also store extra equipment in a separate location that can be accessed in an emergency.

3. Know How To Keep Your Business Running

Your customers in other parts of the country may still expect quality service from you following a storm. You should thus come up with ways to keep them satisfied. Make sure you have multiple suppliers in case one is shut down by the storm.
By following the above disaster preparedness tips, you can ensure that your company and employees stay safe. Once the storm has passed, you can then contact an emergency restoration services company for flood cleanup.

The Lowdown on Ice Dams

8/2/2019 (Permalink)

Don’t wait until you have a mess on your hands because of a dam

Snow-covered rooftops and icicles glistening in the light can be a beautiful sight, but they can also lead to significant damage to your home if they accumulate on your roof and cause an ice dam. Most homeowners in Mehlville, MO, don’t give much thought to this problem until they must deal with it themselves. The combination of a winter storm and a warm roof can lead to this concern, but by educating yourself, you may be able to identify and address it before it harms your home.

The Perfect Storm

Frozen precipitation that collects on top of your house can weaken your roof and gutters, but the real issue is what is happening underneath. When those layers of snow and ice melt, the water may not be able flow freely. This melting can be caused by several things:

  • A poorly insulated roof
  • Not enough ventilation in the attic and soffits
  • Fluctuating temperatures
  • Bright sunshine radiating on the roof

When the water backs up behind snow and ice or refreezes, the problem can compound until an ice dam forms.

The Big Deal

You may not think icicles and snow can lead to major repairs, but when you have icy buildup, you may be dismayed to learn how deep the problems run. You may expect damage to the shingles, flashing, and under layers of your roof, or even leaks in your attic space. Unfortunately, that runoff may also flow into your exterior walls, through the attic to the ceiling, and to the floors below. With any water leak is the possibility of mold and mildew, and bingo! You may end up with the kind of repairs that a professional restoration service can best handle for you.

Don’t wait until you have a mess on your hands because of a dam. You can prepare your Mehlville, MO, home now before the next winter storm comes your way. You may also want to check your insurance policy to see if it includes ice dam coverage in case you have damage.

Cleaning Electronics After a Fire

8/2/2019 (Permalink)

Cleaning electronics after a fire in Lemay, MO

You hear and see reports on the news about fires damaging or destroying people's homes. You may even know someone who went through this terrible ordeal. It would be a nightmare if you had to endure such a disaster. If the unthinkable happens, and a fire does start in your Lemay, MO, house, you need to focus on the important process of fire cleanup. The most skilled and experienced professionals have the tools to clean or restore just about anything the fire may have affected in your home.

What the Pros Can Handle

When a fire starts at home, you know that your first priority is to get yourself and your loved ones to safety. Once you call the fire department, you should get in touch with your insurance company. Then, it's imperative that you find a team of fire cleanup specialists to salvage important materials and belongings. The best companies will focus on the following areas and items:

  • Drywall and ceilings
  • Flooring, including carpet and hardwood
  • Furniture
  • Documents
  • Electronics

Effective Steps to Take With Damaged Electronics

You rely on electronic devices every day for both work and play. Fires and smoke damage can cause all sorts of problems with your laptop or desktop, televisions, stereo equipment and other items. Never try to turn a device back on following a fire. This could potentially ruin the electronic and could even post danger to you. You should unplug all electronics and then immediately call a restoration company with experience cleaning these items.

What Will the Pros Do?

Fire cleanup companies are accustomed to restoring electronic devices. The crew will be gentle and sensitive with everything, and the technicians will use specialized equipment and methods to clean the electronics and prevent further damage.
Never try to handle fire cleanup on your own. This includes cleaning electronic devices. Leave this tough job to the pros.

Top 3 Mold Damage Tips

8/2/2019 (Permalink)

Turn off the HVAC system

Mold Damage Tips

No one wants to consider the outcome of black mold damage in their White House, MO, home. Fortunately, there are some solid tips to help you overcome a mold problem or to prevent it completely. Here are some mold damage tips.

1. Turn Off Your HVAC System

As soon as black mold begins to appear in your home, it’s time to look into what might be causing it. Mold remediation specialists can assist you in locating the problem areas of your home. One of the components that can help spread mold through your home is the HVAC system. Mold spores travel through the air and when your HVAC system becomes contaminated, it can enhance the problem. When you’re worried about mold growth or if your home has a moisture problem, turn off the HVAC.

2. Turn Off Your Water

In the case of flooding, always turn off your water. The least amount of water that you allow to fill your home, the more likely you are to be able to repair the damage and to decrease the potential for more damage. Broken or leaking pipes can cause many issues. Once you recognize that you have a problem, turn off your water to decrease the chances of further flooding and water damage.

3. Clean Your Air Ducts

In addition to the mold cleanup process, you may have to consider your air ducts as one of the components that requires more cleaning. If your HVAC system is contaminated with mold, then you need to ensure that your air ducts are clean. Otherwise, you can continue to spread mold spores throughout your home. You are fighting a losing battle with the mold when you do not have clean air ducts or a maintained HVAC system.

When you have a mold problem, call up a specialist to react Faster to any size disaster. To follow these three tips could be the answer to your black mold problem. A few simple steps can help minimize your damage.

Educating Employees on Workplace Burns

6/25/2019 (Permalink)

First aid kit for minor burns

Providing Emergency Care Training To Your Emloyees

The risk of fire damage to the business you have worked so tirelessly to build is troubling, but the threat of injury to employees is unacceptable. That’s why it’s imperative that they get basic first aid training. Workplace burns can range from very minor to critical. Providing emergency care training (e.g., dressing a burn) for all employees will empower them with the knowledge and self-assurance they will need in an emergency.

Well-Stocked First Aid Kit

A well-supplied first aid kit is the first step to preparing for any accident that might occur in the workplace. It’s a good idea to place the kit in a conspicuous, easily accessible location that all employees are aware of. You will want to make sure to include burn first aid supplies in this kit and educate your employees on methods of treating burns with the following supplies:

  • Burn gels or lotions such as aloe vera for cooling pain relief and to prevent drying
  • Gauze or sterile cotton cloth to cover injury and protect from outside irritants or bacteria
  • Gauze tape to hold the gauze pads or cloth loosely onto the wound
  • Cool, moist compress for pain relief before wrapping
  • Pain relieving medication such as acetaminophen, naproxen or ibuprofen

This is not one of those things that a business owner should defer until later. The fire damage that you address proactively today may mean less worry tomorrow. You might want to invite an Emergency Medical Technician to teach you and your employees more advanced burn first aid. A minor burn can generally be taken care of at the workplace with a first aid kit that is sufficiently supplied. A major burn will require emergency services, but the sterile gauze or cloth from your kit can protect the burn until help arrives. Be sure to restock your kit after the accident.
In the event of a fire at your business in Oakville, MO, it is nice to know that there is a fire restoration company that can ease your mind and resolve the fire damage so that you can concentrate more on the wellbeing of your injured employee.

Tips to Avoid the Accidental Activation of Fire Sprinklers

6/21/2019 (Permalink)

Regular sprinkler maintenance is crucial to ensure that a sprinkler system works properly

Tips to Avoid the Accidental Activation of Fire Sprinklers

Fire sprinklers are incredibly important devices to have in commercial buildings. Sprinklers may help to save a structure in Bella Villa, MO in the event of a fire, and they may also save lives. Regular sprinkler maintenance is crucial to ensure that a sprinkler system works properly. It is also imperative to become familiar with tips on how to avoid an accidental activation of sprinklers, which could lead to major water damage to a commercial property. Here are several tips to help avoid an accidental activation.

1. Keep the Area Around Sprinklers Cool

Unlike a smoke alarm which will turn on when smoke is detected, sprinkler systems are typically designed to activate when there is a significant amount of heat near them. Many fire sprinklers contain a liquid that will burst at very hot temperatures, triggering the water to flow. Therefore, it is important to keep the areas near sprinklers cool to avoid an unintentional activation. For example, at a commercial building where large heating systems may be utilized, consider placing any heating systems and fans far enough away from sprinklers in order to maintain a cool temperature near the sprinkler system.

2. Avoid Touching the Sprinklers

It may be a good idea to inform occupants and/or individuals who work at the building to avoid touching the sprinklers. An unintended activation of the sprinklers may occur if they are mishandled. Aside from regular sprinkler maintenance by professionals, it may be wise to avoid touching the sprinklers altogether.

3. Regulate the Temperature of the Building

Sprinklers are designed to activate due to intense heat in order to extinguish a fire. In addition to being triggered by heat, the sprinkler and pipes may also be activated if the pipes freeze in cold weather. Because of this, it may be a good idea to ensure that the temperature at the commercial structure is constantly regulated to help prevent pipes’ freezing and bursting.

Following these steps, along with having consistent sprinkler maintenance, may help prevent an accidental triggering of the systems. (And if there is an unwanted activation that causes leaking or flooding, expert water restoration technicians can help repair water damage!)

How to Check a Roof for Storm Damage in Mehlville

6/19/2019 (Permalink)

Water Stains on a Wall May Indicate Damage.

Checking a Roof for Storm Damage Can Prevent Other Types of Damage

There are few things as scary as a big storm with enough power to rattle windows, shake the roof, and lift trees right out of the ground. Yet, for homeowners in Mehlville, storm damage is often worse than the storm itself.

At SERVPRO, we understand just how stressful it can be to have to prepare for a crisis that you can’t avoid. This is why we’re always on hand to support customers; whether they need emergency repairs, a safety inspection, or just some advice on how to respond to broken tiles and cracked pipes.

This quick fire guide will give you some hints and tips on checking your roof for damage, after a storm has been and gone.

Look for Signs of Damage

The first step when it comes to assessing the extent of storm damage in Mehlville is to simply use your eyes. Check for water stains and slow drips on the outside and inside walls of your home. Water stains on the ceiling are another clear sign that the roof has been damaged and moisture is making its way inside. If you spot any of these things, call a storm damage restoration service right away

Inspect the Shingles

If possible, use a ladder to safely access the roof. Do not put any pressure or weight on the tiles, as they may have been weakened by the rain and wind. Inspect the shingles for visible dents and blisters. They represent a more subtle sign of damage, but they are just as important. One of the most common mistakes that homeowners make is to assume that no leaks means no problems. Unfortunately, this is not always the case; if in doubt, the expert technicians at SERVPRO can provide on-site support.

Get an Independent Opinion

The very best thing that you can do after a big storm has passed through and, potentially, damaged your roof or the outside of your home is to get a second opinion. This is something that will help your insurance claim if it turns out that repairs and storm damage restoration is needed. The earlier that you get the ball rolling, the easier it will be to arrange cover for any work that is required.

If you need emergency repairs or advice on how to respond to storm damage near Mehlville, get in touch with the experts at SERVPRO of Oakville/Mehlville. We can help you deal with the aftermath of severe weather. Our team is friendly, reliable, and gets the job done quickly, so you can get back to normal. Call us. (314) 846-0600.

2 Things You Should Know About Drain Cleaners

6/10/2019 (Permalink)

All drain cleaners are not created equally

Millions of homeowners are surprised by a clogged drain each year, and most of them reach for one of the more common chemical drain cleaner bottles they have on hand or can find in one of the big box stores. While the cleaner may be adept at clearing away a small clog in a toilet or sink, the liquid and chemical granules can do major damage to household pipes in some cases. Here are two things to beware of when you use chemical drain clearing products.

All Cleaners Are Not Created Equally

The majority of drain cleaners fall into one of three categories:

  • Acids such as muriatic or sulfuric
  • Oxidizers such as bleach or nitrate
  • Caustics such as potash or lye

Though they all work with a heat-producing reaction to the area around them, there are differences in clogs that can alter the productive nature of the process. Some hair, toilet paper, or grime clogs may easily break down when the heat interacts with them, while oils, fats, and toy cars may not break down when the heat is introduced. In fact, this type of clogged drain may become more embedded in the pipe as it melts and reforms. If the clog worsens, call a water removal specialist to help in the sewage cleaning process.

Old Homes Have Fragile Pipes

As plumbing pipes age, they can develop stress fractures, movement cracks, and thin spots. If the clog occurs near one of these weak points and a heat or pressurized chemical cleaner is introduced, the pipe may burst or warp from the pressure. The combination of heat and force could also cause the pipe to burst, thus multiplying your water damage problem.

A clogged drain in your White House, MO, home may bring a moment of frustration, but if you use a cleaning solution on your drain, it could cause additional damage. Knowing the facts about how drain cleaners work can keep your plumbing pipes intact.